Library Services Operations Assistant

In order to ensure your application is received by NAIT for thorough review and consideration, please apply directly through our Careers site at www.nait.ca/careers

Please Note: This is a temporary position ending on or before April 30, 2026, with the possibility of extension. This posting may be used to fill multiple positions.

This is a part time casual position with 14-21 hours per week.

Under the general supervision of the Library Help Desk Supervisor, the Library Services Operations Assistant provides front-line support to students, faculty, staff, and the public. This role involves a wide range of responsibilities that require both technical proficiency, adaptability, attention to detail, and a commitment to providing excellent service in a fast-paced, multifaceted environment. Key duties include:

• Circulating a broad range of equipment and reading materials, promoting both academic success and personal enrichment.
• Providing basic reference assistance and responding to directional and informational inquiries, while triaging more complex questions to appropriate staff.
• Operating and supporting large-format printing & finishing services, ensuring high-quality output for posters and presentations.
• Assisting students with the use of assistive technologies and software, promoting accessibility and inclusive learning.
• Participating in back-end library software tasks and operational projects, contributing to the smooth functioning of library systems and services

Skills & Abilities:

• Knowledge of library management system processes, back-end and front-facing.
• Knowledge of productivity and design software, including Microsoft Office and Adobe creative cloud applications.
• Knowledge of project printing & finishing equipment and software.
• Knowledge of Learning Technologies including assistive technology devices and software
• Knowledge of resource sharing activities including interlibrary loan
• Good understanding of related customer service methods and techniques.
• Excellent verbal and written communication skills.
• Application of high-level accuracy when handling repetitive tasks.
• Ability to work independently and as part of a team in a dynamic, public-facing environment.
• Flexibility, open-mindedness and the ability to deal with change in a positive manner.

Qualifications:

• Completion of grade twelve
• 2-year Library and Information Technician diploma
• 1-year of related experience
• Equivalencies may be considered

Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS).

Remuneration: $23.81 - $30.38 per hour, plus 12% in lieu of stat holidays and vacation accrual. (Classification – Library Technician I).

This casual opportunity is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement.

Please submit a resume and cover letter to be considered for this opportunity.

About NAIT

We are proud to have been named one of Alberta’s Top Employers for 14 consecutive years. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT’s culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability.

NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada.

NAIT is committed to fostering an environment that supports equity and cultivates inclusion through our Equity, Diversity, and Inclusion Strategy. We are a proud partner of the Canadian Centre for Diversity and Inclusion and Pride at Work Canada. While we encourage all qualified applicants to apply, only those being considered will be contacted. If you require any accommodations, please connect with us at [email protected].

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