Manager, Communications [12 Contract]

Requisition ID: 236221

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

Contributes to the overall success of the Canadian Banking Communications team, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Supports the Senior Manager, Canadian Banking Communications in strategic communications support for the Executive Vice President, Canadian Commercial Banking and Chief Digital Officer, Canadian Banking Digital, Data & Analytics, including leader communications and executive thought leadership opportunities. This individual will be expected to write high-impact content while working closely with key partners and the broader Global Communications team to share best practices.
• Drives the creative development and execution of high impact, engaging content including:

o Supporting internal and external communications for the EVP, Canadian Commercial Banking and Chief Digital Officer, Canadian Banking Digital, Data & Analytics, including business line and corporate initiatives, industry topics and other thought-leadership opportunities.

o Support with the planning and execution of proactive media relation campaigns for various business lines in the Canadian Bank.

o Assisting with editorial calendars and content rollouts.

o Working with the Creative Studio to develop multimedia and graphics in support of communications strategies.

o Sharing of best practices within the Canadian Banking / Enterprise Communications and broader Global Communications teams to support the development of a best-in-class function.

• Supports the development and execution of external PR campaigns for the Canadian Banking which includes the development and issuing of press releases, proactive media outreach and preparing spokespeople for media opportunities.
• Develops excellent relationships with the Canadian Commercial Banking and Canadian Banking Digital, Data & Analytics lines, the broader Canadian Banking Communications, Global Communications and Enterprise functions towards the goal of refining strong internal and external brand identity.
• Supports the logistics and production of internal events in support of the business (i.e. town halls) and strategic planning activities to support the leadership teams as required.
• Responsible for community management and support for internal communications channels for the Canadian Bank.
• Supports the issues management process and media relations for the Canadian Commercial Banking and Canadian Banking Digital, Data & Analytics and its corresponding business lines, by:

o Developing and circulating issues documents with recommended action and statements.

o Acting as liaison between the business and the media concerning relevant issues pertaining to reputational risk.

• Supports the communications requirements which includes developing key messages and supporting documents for Canadian Banking leaders, supporting scripting and training for mandatory town hall meetings and managing media inquiries.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.

Dimensions

• You can juggle competing priorities – from content development to town halls – and know how to grow strong relationships and ask the right questions to execute campaigns that deliver results. You have a keen eye for details. You can translate dense information in a succinct, professional manner that is easier to consume. You have a strong knowledge of the communications channels, the media landscape, social platforms and emerging trends.

Creativity

• You have a sense of what works in a corporate environment, want to push those boundaries, and have the persuasion skills to justify it.

Project Management

• We work closely with and on behalf of senior leaders – sometimes under tight deadlines. Your superior project management skills will assist in the development of multiple projects and complex initiatives.

Do you have the skills and requirements that will enable you to succeed in this role? – We’d love to work with you if:

• Minimum of 4-5 years of experience in Communications, preferably in a financial services environment.
• Experience in developing Communications and Change Management strategies.
• Exceptional written and verbal communication skills with a demonstrated ability to plan and create effective print and online content.
• A deep understanding of Canadian Banking’s structure and strategy, coupled with strong relationships across the network.
• Excellent demonstrated ability to take complex ideas and translate them into digestible key messages that resonate with audience
• Strong written and verbal communication skills with a demonstrated ability to plan and create effective print and online content.
• Strong interest in communicating and driving strategy through effective communication and employee engagement tactics.
• Strong strategic thinking skills and financial acumen, with excellent attention to detail, and high-level accountability for the quality and timely completion of projects.
• Flexible and willing to take on new challenges as they present themselves.
• Strong ability to create enthusiasm and foster a team environment.
• Strong knowledge of creative digital tools such as Photoshop and Canva is an asset.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.