Office Administrator, United Way Work Experience Opportunities Grant (WEOG) 2025 – 2026

Location YWCA Program Centre 535 Hornby Street, Vancouver BC; secondary offices in Vancouver as required Posting Period Open until filled Job Description

Work Experience Placement – Description of Duties

• Serves as front-line reception where/when required, providing a welcoming environment for both participants and the public.
• Responds to participant inquiries through in person, phone and email interactions; refers relevant enquiries to applicable YWCA programs, WorkBC offices and community resources.
• Provides departmental administrative support to on-site and off-site programs under the direction and supervision of the Administrative Manager
• Coordinates room bookings, meetings and special events (in-person, virtual, hybrid) for the Employment and Community Programs department.
• Accurate data entry of trackers, reconciliation, inventories and purchase requests, following the guidance the supervisor and of all organizational policies.
• Set up and troubleshoot technology (virtual conferencing, smartboard, computer systems) for meetings and events, working collaboratively with YWCA's IT personnel when additional support is required.
• Completes participant follow up communication to confirm appointments, program acceptance, employment status and collect testimonials.
• Posts updates and announcements on various digital platforms for participant outreach as needed.
• Work with teams across the organization ensuring public program information remains accurate and up to date.
• Contributes to other related administrative duties and projects as assigned.

Anticipated skills utilized:

• Applies a range of entry to mid-level administrative and technical skills.
• Provides customer services skills with a diverse range of individuals.
• Provides clear information and instructions through email, phone, and in-person communication; builds on business communication competencies.
• Organizational and time management skills to effectively manage competing priorities, resources, timelines, and due dates.
• Proficiencies using computers and various platforms including Microsoft Suite (Outlook, SharePoint, MS Teams, Word, Excel, PowerPoint and MS Forms), Zoom, Eventbrite, learning management systems, and other digital platforms.
• Attention to detail and accuracy.
• Flexible and adaptable, shifting to changing priorities and responsibilities.
• Interpersonal skills through collaborative working relationships in a team environment, applying professional communications and boundaries; brining a solution’s focused perspective.
• Discretion, confidentiality and data security.
• Exposure to a work environment with a strong commitment to adherence to internal and external policies, procedures and guidelines.
• Working within an organization strongly committed to their mission and values, and promoting equity, diversity and inclusion, including advancing our commitments to Truth and Reconciliation and strategic priorities.
• Working within an organization that that applies a participant centred approach to all interactions, engages in continuous professional development, and applies sexual and gender-based violence (SGBV) and Gender-based Analysis Plus (GBA+) lens interactions and activities.

A valid clear criminal record check (including working with vulnerable populations) is required.

About This Funded Opportunity:

Please note that the Work Experience Placement will receive a stipend. This is not a wage or salary. This position is funded by the United Way Work Experience Opportunities Grant and is open to individuals who receive or are eligible for BCEA/PWD (or federal equivalent for on-reserve) and/or face barriers to employment.

How to Apply

If you're seeking a workplace where your values align with your work, and where every voice drives meaningful change, we’d love to hear from you. Please submit your resume and cover letter to:

Danielle McGregor (she/her)

Administrative Manager (Employment and Community Programs)

email: [email protected]

We’re committed to increasing representation and equity across our organization. We strongly encourage applications from women, Black, Indigenous, People of Colour, 2SLGBTQIA+ individuals, people with disabilities and others from marginalized communities. We’re also focused on creating leadership opportunities for Indigenous, Black, and gender-diverse individuals. If you'd like to learn more about our inclusive culture before applying, feel free to contact our Equity and Engagement Manager at [email protected].

Accessibility is a priority for us. If you need any accommodations to apply or have questions about the process, please reach out to the hiring manager listed. We make hiring decisions based on qualifications, transferable skills, lived experience and organizational needs. Thank you to everyone who applies — only those selected for an interview will be contacted.

Want to learn more about working at the YWCA? Explore our careers page.

We respectfully acknowledge that our main office and many of our programs are located on the traditional, ancestral and unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Nations, and that our work across British Columbia spans the territories of more than 200 First Nations. We also acknowledge the First Nations, Metis and Inuit peoples who live in our communities.

YWCA Metro Vancouver is committed to truth and reconciliation. This includes understanding the truth and impact of our shared colonial history, making positive changes within our organization and taking actions that advance safety, justice and equity for Indigenous peoples.