Service Coordinator

We are seeking a Service Coordinator to join our Indigenous Solutions team. The Service Coordinator will join a growing team of enthusiastic high achievers dedicated to creating a positive client experience and will actively contribute to the success of Life Benefit Solutions by providing administrative support to our group insurance and retirement teams.

** Indigenous candidates are encouraged to self-declare in their cover letter.**

The Service Coordinator Will

• Utilize their top-notch organizational skills to ensure timely collection and processing of employee and employer requests
• Process all administrative requests relating to group insurance and retirement
• Conduct complete and thorough quality review of the administration requests
• Liaise with health and dental practitioners as well as insurance carriers as needed to support client inquiries and requests
• Take a collaborative & solutions-based approach to client inquiries and engage members of our team to assist in resolving and answering client questions or concerns
• Provide support to our Service Team assisting with the planning of employee meetings, administrator training, and overall administrative support
• Assist in new implementation of group insurance and retirement plans
• Scan and process incoming administrative requests and forms
• Serve as a backup to service & administration team which may include support for incoming calls, courier prep, and other tasks
  
  

To be successful as a Service Coordinator with Life Benefit Solutions , you will need:

• Experience in Group Insurance & Retirement is an asset
• A passion for customer service
• Excellent communication skills, both written and verbal
• Strong attention to detail and the ability to multi-task
• Strong interpersonal skills and the ability to deal effectively with a variety of clients
• Excellent problem-solving and decision-making skills
• Ability to work independently and take initiative
• Comfortable working in a fast-paced, dynamic environment
• Be proactive self-starter with a positive attitude
• Team engagement and responsiveness with our clients and partners
• Proficiency with the MS Office suite
  
  

What’s In It For You

• Have an impact in the communities we serve
• Participate in our contributions towards Truth and Reconciliation
• Learn by working & collaborating alongside our existing team of experts
• Employee benefit and retirement programs are provided
• Competitive compensation
• A fun, flexible and productive work environment
  
  

Life Benefits Solutions, a Division of People Corporation, is a Group Insurance & Retirement Broker servicing Indigenous employers across Canada. We specialize in designing programs that support the unique needs of indigenous and non-indigenous employees and employers.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to [email protected].