Technical Business Systems Analyst

Requisition ID: 237278

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Global Wealth Engineering Technology team is seeking an exceptionally skilled and technically adept Technical Business Systems Analyst to drive system architecture, integration, and optimization efforts within our organization. As a Senior BSA, you will be responsible for deep technical evaluations, advanced system designs, and ensuring seamless interoperability between complex enterprise platforms. The ideal candidate has extensive experience with enterprise architecture, cloud technologies, APIs, databases, and automation frameworks, and is adept at translating technical insights into business-focused solutions
Is this role right for you? Key responsibilities will include:

• 
  Strategic Leadership: Drive enterprise-wide system design, integration, and optimization aligned with business goals.

• Technical Expertise: Lead complex solution architecture, data management, and integration strategies across platforms.
• Stakeholder Engagement: Collaborate with executives and cross-functional teams to ensure alignment and impact.
• Process & Data Excellence: Champion automation, advanced analytics, and performance improvements.
• Governance & Compliance: Ensure systems meet regulatory, security, and operational standards.
• Incident Management: Oversee production support, root cause analysis, and resolution workflows.
• Mentorship & Collaboration: Guide junior staff and foster a culture of innovation and knowledge sharing.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Technical Proficiency: Extensive experience with enterprise systems, databases, cloud technologies, and integration frameworks.
• Programming & Scripting: Strong command of [Specify Languages – e.g., SQL, Java].
• Business Acumen: Deep understanding of business processes, financial modeling, and strategic planning.
• Analytical Thinking: Ability to assess complex problems, propose innovative solutions, and implement with precision.
• Communication & Documentation: Exceptional ability to translate technical concepts into business-friendly insights.
• Strong understanding of incident management processes and ITIL framework.
• Proficiency in ServiceNow or similar ITSM tools for monitoring, reporting, and workflow management.
• Experience in classifying and categorizing incidents into system problems, enhancements, or user errors.
• Ability to interpret and enforce Service Level Agreements (SLAs) and ensure compliance.
• Excellent business communication skills—both written and verbal—for stakeholder updates and reporting.
• Analytical mindset with the ability to identify trends and propose improvements to reduce incident volume

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.