Junior Business Analyst

Union/Affiliation: Administrative and Professional Staff (APSA) Pay range: $69,102 to $82,420 annually SFU Department Descr: Advancement & Alumni Engagement Position Grade: 7 # of openings: 1 Biweekly Hours: 72

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

SFU’s Advancement & Alumni Engagement (AAE) team fosters lifelong relationships with friends and alumni and thoughtfully connects our partners to the ideas and initiatives that matter most to them. We provide meaningful opportunities and experiences to empower donors to transform lives and communities through philanthropic investment and meaningful engagement.

About the Role

The Junior Business Analyst assists with the facilitation of business solutions development and implementation by investigating, analyzing, reviewing, and documenting business functions and processes in order to align these with the Blackbaud CRM. The incumbent participates in requirements development process through elicitation, analysis, specification and verification of business requirements from various stakeholders and supports the ongoing management of requirements for Blackbaud CRM. The Junior Business Analyst assists Project Teams and clients with the development of feasible specifications including acceptance criteria in preparation for the development and solution testing; works on the preparation of training materials and organization of training sessions for users; and configures Blackbaud CRM settings to align with the business processes of the various units within Advancement and Alumni Engagement. The incumbent provides ongoing support to Alumni Relations' users of Blackbaud CRM and other systems by investigating problems and errors; reviewing system configurations; analyzing system data; and developing and running test scenarios.

Full