Change Management Specialist

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About The Role

We're looking for a Change Management Specialist to join our growing team!

At Intact, change management is much more than just a process; it's a fundamental pillar of our success and ongoing adaptation in a constantly evolving world. It represents our commitment to accompany our teams and partners through transformations, while minimizing disruptions and maximizing growth opportunities.

Are you passionate about Change Management? Join our team and make a difference. Reporting to the Manager, Change Management, you will play a key role at Intact in the development and delivery of change management strategies and plans for Intact Insurance transformation journey.

What You'll Do Here

With your change management experience, project management skills and collaborative style, you will successfully leverage change management best practices to:

• Develop and implement innovative change management strategies that will ensure the adoption of new behaviors and tools to achieve organizational strategy and project objectives.
• Develop strong relationships with business stakeholders and HR to become a key resource and advisor for the business.
• Develop relevant tools, guidance, and training to prepare for and coordinate change management plans and strategies to support the business.
• Share a clear business vision and goals for change with key stakeholders.
• Support business in the change management process by working on stakeholder analysis, impact analysis, identify risks and create mitigation plans.
• Identify and address resistance to change, developing solutions to overcome obstacles and encourage a culture of flexibility and adaptability.
• Work collaboratively with the business, human resources, communications and project management team.
• Participate in project meetings, workshops, and other activities where the presence of the change management specialist is needed.
• Facilitate Change Management learning /training for stakeholders
• Keeping up to date on trends and best practices to identify opportunities to strengthen change management and ensure the evolution of change management tools.
• Set up performance indicators and monitoring tools to assess the effectiveness of change management strategies and the adoption of tools and processes.
  
  

What You Bring To The Table

• University degree in management, human resources, organizational psychology or related field.
• Certification in change management, required (E.g., Prosci).
• Minimum of 10 years experience in change management.
• Experience in the environment of information technology, an asset.
• Project management experience.
• Ability to influence and collaborate with stakeholders at all levels of the organization.
• Strong in strategic thinking and creating a vision.
• A collaborative and inclusive mindset.
• The creativity and innovation to propose new or out-of-the box solutions.
• Strong agility with ability to deal with ambiguity.
• Results-oriented with the ability to work at a quick pace.
• Excellent communication skills.
• Strong project management and planning skills.
• For candidate located in Ontario, bilingualism (English/French) is preferred considering the need to interact on a regular basis with colleagues across the country.
• For candidates located in Quebec, bilingualism (English/French) is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.
• No Canadian work experience required however must be eligible to work in Canada.
  
  

What We Offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working Here Means You'll Be Empowered To Be And Do Your Best Every Day. Here Is Some Of What You Can Expect As a Permanent Member Of Our Team

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
  
  

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.