RELATIONSHIP MANAGER (JD0490)

Regular/Temporary Regular

Job Title RELATIONSHIP MANAGER (JD0490) Job ID 72160

Location
HSC- Central Campus

Open Date 09/30/2025

Job Type Contractually Limited >12

Close Date 10/09/2025

Employee Group Unifor Unit 1, Staff Favorite Job

Department FHS MGD Initiative

Salary Grade/Band Grade 8

Salary Range $28.90 - $43.51 (hourly)

Contract Duration 12.3 Months

Hours per Week 35

Posting Details

Schedule Monday-Friday, 8:30am-4:30pm
Education Level Bachelor's degree in Business Administration or related field
Career Level Requires a minimum of 3 years of relevant experience

Job Description

Should the successful applicant be a Unifor Unit 1 bargaining unit member, who meets the eligibility conditions of Article 19.02 of the Unifor Unit 1 Collective Agreement, then the Limited Term Assignment will be defined as a Career Growth Opportunity in accordance with Article 19 of the Unifor Local 5555 Unit 1 Collective Agreement.

The McMaster HealthICE (Innovation, Communication, and Entrepreneurship) initiative https://healthinnovation.mcmaster.ca/ is seeking a Relationship Manager to join its team at The Clinic and the Marnix E. Heersink School of Biomedical Innovation and Entrepreneurship. The Clinic is a health innovation and entrepreneurship hub located in the Health Sciences library. It offers courses, coaching, mentorship, and other networking opportunities to enable health innovators to move their ideas forward towards commercialization. The Heersink School delivers the Master of Biomedical Innovation (MBI) and other initiatives to advance health entrepreneurship at McMaster.

The Relationship Manager will play a key role in strengthening and growing our health innovation ecosystem. This position will centralize and professionalize relationships with alumni of The Clinic and the MBI program, mentors, coaches, faculty, and hospital and industry partners. The Relationship Manager will steward regular touchpoints with our community, route opportunities across programs, support events and activities, and help channel stories and metrics to our communications team. A central responsibility will be building and leveraging our network database to ensure connections are nurtured and opportunities flow seamlessly.

General Description:

Responsible for identifying, developing and cultivating employer relationships in the business community to present employment opportunities for undergraduate students. Develops and delivers career development services for undergraduate students including workshop design and facilitation, one-on-one coaching, and employer related events and activities. Participates in the design and delivery of all aspects of the internship program for undergraduate students including workshops, coaching, site visits and resource materials.

Duties and Responsibilities:

• Probes for information from employer partners to understand recruitment needs and develops employer relationships to understand current and potential resourcing needs of organizations.
• Presents and markets programs to industry partners and encourages them to provide employment opportunities to undergraduate students.
• Cultivates and maintains relationships with alumni to gain insight into their careers and determine whether partnership opportunities exist from a recruitment or student development perspective.
• Develops and delivers a career development course for undergraduate students wishing to pursue an internship.
• Critiques student resumes, cover letters and conducts mock interviews for undergraduate students.
• Conducts end of term and back to campus meetings for exiting and returning undergraduate internship students.
• Coaches and advises students on career development skills and processes such as resume writing, interviewing skills, networking and negotiating employment offers.
• Advises international and visa students on skills of the career development process including differences between the international and Canadian labour market, business etiquette and cultural nuances.
• Creates and updates resource materials to complement the workshops and development programs offered to students.
• Schedules and conducts internship site visits with students who are on work placements.
• Analyzes market research trends to validate that the programs and products being offered are meeting the changing trends in the business community.
• Attends employer events and activities such as employer information sessions, panel discussions and student club functions.
• Assesses and offers recommendations for student club events.

Supervision:

• No formal supervision of others is required.
• Occasionally provides orientation and shows procedures to others.

Qualifications:

• Bachelor's degree in Business Administration or related field.
• Requires a minimum of 3 years of relevant experience.

Assets:

• Knowledge of the innovation and entrepreneurship ecosystem.
• Experience building and managing stakeholder relationships (alumni, faculty, hospital/industry partners).
• Experience with network databases or CRM systems.
• Strong strategic thinking and ability to connect people and opportunities.
• Alumni engagement or mentorship program experience.

note: the position is to start as soon as possible

How To Apply

To apply for this job, please submit your application online.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

• Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
• Faculty of Health Sciences HR Office at ext. 22207, or
• School of Graduate Studies at ext. 23679

to communicate accommodation needs.

Vaccination Mandate - FHS

This position is located in a host hospital or other healthcare site that has an active vaccination mandate in place. Successful applicants will need to comply with these and any other health and safety measures necessary as part of their appointment.

Hybrid Work Language

To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.

Interview Experience

At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews. If you have any questions as you move through the hiring process, please reach out to [email protected] or the HR contact associated with your position of interest.