Senior Specialist, Disability Leave and Well-Being (Telework/Hybrid)

Position Title

Senior Specialist, Disability Leave and Well-Being (Telework/Hybrid)

Status Of Employment

Permanent

Position Language Requirement

English (assessed), French (assessed)

Language Skills

English (assessed) (Reading - C - Advanced), English (assessed) (Speaking - C - Advanced), English (assessed) (Writing - B - Intermediate), French (assessed) (Reading - C - Advanced), French (assessed) (Speaking - B - Intermediate), French (assessed) (Writing - C - Advanced)

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date

2025-10-14 11:59 PM

This role is a hybrid work arrangement. Work schedule to be discussed with the hiring Manager according to the guidelines defined by the department.

As the Senior Specialist, Disability Leave and Well-Being, you’ll oversee disability case management processes, manage internal workers’ compensation (CNESST/WCB) claims and co-ordinate employee well-being initiatives across the organization. You’ll also proactively monitor legislation and industry trends to develop and adapt relevant policies and procedures.

Are you passionate about creating a supportive and healthy workplace? We’re looking for a Senior Specialist, Disability Leave and Well-Being, to join our team.

In this role, you’ll be instrumental in overseeing disability case management, handling workers’ compensation (CNESST/WCB) claims and championing employee well-being initiatives across the organization. You’ll also play a key role in monitoring legislative changes and industry trends to shape our policies and procedures.

At CBC/Radio-Canada

• Short-term disability (STD) and medical accommodation claims are administered by a third-party provider.
• Long-term disability (LTD) claims are handled by our insurer.
• Workers’ compensation (WC) claims are managed internally.
  
  

Key Responsibilities

Overseeing Disability Claims

• Monitor and support the management of STD, medical accommodation and LTD claims handled by external providers.
• Ensure our third-party administrator manages STD and medical accommodation claims effectively, in alignment with industry best practices, corporate policies and collective agreements.
• Conduct quarterly audits of STD and medical accommodation claims.
• Work closely with the workplace accommodation specialist as needed.
• Address service issues reported by all stakeholders.
• Provide support and expertise in all disability-related matters to HR business partners and Managers.
• Share best practices in disability management and prevention with HR business partners and managers.
• Administer unpaid medical leave as required.
  
  

Workers’ Compensation (WC) Case Management

• Open and manage WC claims in line with internal protocols.
• Maintain regular communication with provincial and territorial workers’ compensation boards across Canada and with Employment and Social Development Canada (ESDC).
• Ensure all updates, decisions, follow-ups and objections are properly documented and communicated.
• Prepare, review and analyze independent medical evaluations (IMEs) as required.
• Handle all administrative tasks related to WC claims.
• Provide timely updates to all relevant stakeholders.
• Support legal counsel in preparing case files and documentation.
• Participate in hearings as an adviser or employer representative when required.
  
  

Well-Being Initiatives

• Act as the main point of contact for the network of Well-Being Champions at CBC/Radio-Canada.
• Plan and lead quarterly or semi-annual meetings with Well-Being Champions to share updates, discuss special events and foster engagement.
• Co-ordinate and promote well-being initiatives, such as Well-Being Challenges and events.
• Develop and update the annual well-being calendar and monthly communications (e.g., articles, resources, campaign messaging).
• Share relevant well-being information through various communication channels.
• Keep all well-being resources and documentation current and relevant.
• Respond to questions from Well-Being Champions and internal teams as required.
• Be the central hub for our incredible network of Well-Being Champions, empowering them to make a real difference across CBC/Radio-Canada.
• Plan quarterly or semi-annual meetings with our Well-Being Champions, igniting engagement and ensuring everyone is aligned with the latest updates and special events.
• Drive impactful well-being initiatives, from inspiring challenges to engaging activities, promoting a culture of health and vitality.
• Shape our well-being narrative by maintaining an annual calendar and monthly communications, including insightful articles, valuable resources and impactful campaign messaging.
• Be the voice of well-being, sharing crucial information through various channels to reach every corner of our organization.
• Be the go-to expert, providing timely and helpful responses to questions from our dedicated Well-Being Champions and internal teams.
  
  

Other

• Contribute to special projects related to employee benefits, disability management and well-being.
  
  

Qualifications And Experience

• Bachelor’s degree in human resources administration or a similar field.
• Minimum of 7-10 years’ experience in disability management and/or occupational health.
• Strong knowledge of Canadian disability legislation and workers’ compensation processes.
• Experience in the health industry an asset.
• Experience working with third-party administrators and/or insurers.
• Excellent communication skills in both English and French.
• Advanced proficiency with the Microsoft Office Suite (Excel, Word, PowerPoint).
• Demonstrated experience in well-being and disability management programs.
• Excellent written and verbal communication.
• Good knowledge of Canadian disability legislation and workers’ compensation regulations and processes.
• Up-to-date knowledge of industry standards that may impact corporate disability, workers’ compensation policies and well-being.
• Experience working in a unionized environment as an HR professional is an asset.
• Demonstrated discretion, empathy and professionalism in handling sensitive information.
• Strong organizational skills and ability to manage multiple priorities simultaneously.
• Ability to work independently and as part of a team.
  
  

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.
• Other background checks may be conducted based on the operational requirements of the position.
  
  

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected].

You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Primary Location:

1000, Rue Papineau, Montreal, Quebec, H2K 0C2

Number Of Openings

1

Work Schedule

Full time