Food Services Associate
Ronald McDonald House BC and Yukon
Date: 2 weeks ago
City: Vancouver, BC
Contract type: Part time
About The Organization
At Ronald McDonald House Charities British Columbia and Yukon (RMH BC), we envision a province where families stay close to their sick children. Today, 2 out of 3 Canadians live in a city or town without a children’s hospital. Our Mission is to give sick children the healing power of being together with family.
As a champion of family-centered care, we enable access to children’s hospitals by providing families with accommodation, meals, and wellness programs that support their emotional and physical well-being during one of life’s most difficult times.
Since opening our first 13-bedroom House in Vancouver in 1983, RMH BC has continued to grow to meet the rising need for support. In 2014, we opened a new 73-bedroom House on the grounds of BC Children’s Hospital, along with a 2,000 sq. ft. Ronald McDonald Family Room inside Surrey Memorial Hospital. In 2025, we expanded once again, opening a new Family Room at Royal Inland Hospital in Kamloops, bringing comfort, care, and a place to rest to families in the BC Interior.
As the second-largest Ronald McDonald House in Canada and one of the largest in the world, RMH BC is planning for even greater impact. With exciting expansion plans underway, we aim to double our capacity and impact across BC and the Yukon over the next five years ensuring even more families can stay close when it matters most.
Our team is the backbone of this mission; serving families, supporting volunteers and donors, and helping spread awareness every single day.
About The Position
We are seeking a Food Services Associate who will work collaboratively within the Family Services food team to support the delivery of our food program. This role will work directly with RMH staff, food partners, volunteers and families, which requires the ability to interact in a thoughtful, energized and forward-thinking manner.
This position typically works 32 hours per week from Thursday to Sunday, including evenings, no later than 8pm.
Duties Include, But Are Not Limited To
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Please note: all successful candidates will be required to undergo a vulnerable sector criminal record check.
Please visit our careers page to see more job opportunities.
At Ronald McDonald House Charities British Columbia and Yukon (RMH BC), we envision a province where families stay close to their sick children. Today, 2 out of 3 Canadians live in a city or town without a children’s hospital. Our Mission is to give sick children the healing power of being together with family.
As a champion of family-centered care, we enable access to children’s hospitals by providing families with accommodation, meals, and wellness programs that support their emotional and physical well-being during one of life’s most difficult times.
Since opening our first 13-bedroom House in Vancouver in 1983, RMH BC has continued to grow to meet the rising need for support. In 2014, we opened a new 73-bedroom House on the grounds of BC Children’s Hospital, along with a 2,000 sq. ft. Ronald McDonald Family Room inside Surrey Memorial Hospital. In 2025, we expanded once again, opening a new Family Room at Royal Inland Hospital in Kamloops, bringing comfort, care, and a place to rest to families in the BC Interior.
As the second-largest Ronald McDonald House in Canada and one of the largest in the world, RMH BC is planning for even greater impact. With exciting expansion plans underway, we aim to double our capacity and impact across BC and the Yukon over the next five years ensuring even more families can stay close when it matters most.
Our team is the backbone of this mission; serving families, supporting volunteers and donors, and helping spread awareness every single day.
About The Position
We are seeking a Food Services Associate who will work collaboratively within the Family Services food team to support the delivery of our food program. This role will work directly with RMH staff, food partners, volunteers and families, which requires the ability to interact in a thoughtful, energized and forward-thinking manner.
This position typically works 32 hours per week from Thursday to Sunday, including evenings, no later than 8pm.
Duties Include, But Are Not Limited To
- Work alongside our food services team and volunteers to prepare food, serve meals and clean up.
- Support our chef-lead family meal programs.
- Assist with preparing grab ‘n go bags, freezer meals, Lunch2Go, snacks from scratch, baking, celebration meals, etc.
- Receiving food and kitchen supplies.
- Monitor and track inventory and kitchen equipment.
- Help set up and tear down food service areas for events, programs or meal services.
- Assist with dishwashing, sanitizing surfaces, and proper waste disposal.
- Alignment with the mission and values of Ronald McDonald House BC and Yukon
- Ability to represent the House with a polished, positive, and professional demeanor and attitude at all times. Acts with honesty and integrity in all matters
- Detail-oriented and ability to prioritize, multi-task and meet deadlines, well organized
- Demonstrated ability to work both independently and in a team environment
- Proficiency in Microsoft productivity suite (Word, Excel, Access, Power Point).
- A commitment to working cooperatively in a team environment with staff, volunteers, families, donors, and the public.
- Compassion - Acts in a caring and inclusive way towards all guests, volunteers, and co-workers, regardless of relationships to them and without regard to any individual differences.
- Adaptability – Is open to and embraces change and new ideas. Demonstrates flexibility in doing things differently.
- Problem Solving - Can find effective solutions to problems; demonstrates ownership, is proactive and resourceful. A creative thinker who can carefully analyze a situation and has the determination to resolve issues effectively.
- 2-3 years’ experience in the food & beverage, hospitality, and/or nutrition & food service management industry and enjoy cooking & baking
- Experience in food preparation in restaurants or hotels.
- Food safe certification is an asset.
- Experience working with volunteers; interest in working with children and families
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Please note: all successful candidates will be required to undergo a vulnerable sector criminal record check.
Please visit our careers page to see more job opportunities.
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