Concierge/Valet Driver
Execaire Aviation

Concierge/Valet Driver
As Canada’s premier private jet company with a legacy spanning over 60 years, Execaire Aviation leads the way in aviation solutions. Setting the standard in aviation excellence, we redefine the way you fly, ensuring unparallelled service and unforgettable experience. Our success is driven by a team of over 550 dedicated employees who all share the same vision. As a leading provider of aviation solutions and operators of private jets, we offer a complete range of services including aircraft management, aircraft maintenance, aircraft charter and sales, as well as FBO services. At Execaire Aviation, our foundation is built on unwavering core values. Safety is our compass, guiding every operation. Excellence is the standard we uphold in every task. Innovation is our driving force, propelling us into the future of aviation.
Join us and be a part of a team that lives and breathes these values every day!
Summary
The VIP Concierge serves as the first point of contact for executive and high-profile clients at our Fixed Base Operation (FBO). This role combines exceptional hospitality, personalized service, and operational support to ensure a seamless and elevated customer experience. The VIP Concierge is responsible for warmly greeting guests, anticipating and fulfilling their needs, and maintaining the executive lounge as a premium, welcoming environment.
Responsibilities
Hospitality & Guest Experience
- Greet/welcome VIP passengers, flight crews, and visitors upon arrival with a professional and polished demeanor.
- Anticipate client needs and provide personalized service to ensure a seamless travel experience.
- Escort clients to and from the lounge, ramp area, or ground transportation as required.
- Uphold confidentiality and discretion in handling sensitive client information.
VIP Lounge Management
- Maintain the executive lounge in pristine condition at all times, ensuring a comfortable and luxury environment.
- Replenish food, beverage, and amenity stock throughout the day, ensuring availability and presentation meet company standards.
- Monitor lounge supplies and coordinate with vendors or internal departments for restocking.
- Ensure cleanliness and readiness of lounge furniture, décor, restrooms, and refreshment areas.
Operational Support
- Coordinate with Customer Service Representatives, Line Service, and Flight Operations teams to support client movements and ensure timely service delivery.
Ensure compliance with all FBO safety, security, and regulatory requirements.
Requirements
- Proven background in luxury hospitality, high-end customer service, or aviation concierge services.
- Exceptional interpersonal and communication skills with a polished and professional presence.
- Strong organizational and multitasking abilities in a fast-paced environment.
- Proactive, detail-oriented, and able to anticipate guest needs without direct instruction.
- Familiarity with business aviation or premium travel services is an asset.
- Ability to maintain the highest standards of confidentiality and discretion.
Working Conditions
- Based in an executive FBO environment serving corporate and private aviation clients.
- Flexible availability, including evenings, weekends, and holidays to meet client needs and able to work shifts.
- Frequent interaction with VIP clientele requiring polished etiquette and service standards.
At Execaire Aviation, your career journey matters.
Our careers culture is fueled by innovation, teamwork, and a commitment to excellence. We support growth through a variety of learning opportunities tailored to different roles across our organization. Whether it's hands-on experience, mentorship, or role-specific training, we aim to help you build confidence and expand your skills where it counts. Not every path looks the same; we’re committed to creating an environment where curiosity is encouraged and development is possible. Join us in redefining aviation standards and unleashing your potential in an environment where your aspirations can take flight!
Diversity and Inclusion
We celebrate diversity and believe in the power of an inclusive workplace. At Execaire Aviation, we embrace unique perspectives and backgrounds, recognizing that diversity drives innovation and creativity. We strive for a work environment where everyone feels respected, valued, and empowered to contribute their best. Join us in building a team that reflects the vibrant tapestry of aviation.
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