Director of Quality Assurance and Testing, Global Retail Credit Risk, Global Risk Management

Requisition ID: 237638

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Leads and oversees testing and Quality assurance for Enterprise Risk GRM globally by ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies, other policy documents and procedures.

Is this role right for you? In this role, you will:

• Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge
  
  

Testing And Quality Assurance

• Leads a team responsible for testing and evaluating the effectiveness, consistency, and alignment of risk oversight conducted by Risk Management (Second Line).
• Applies a risk-based approach, to develop an annual plan focusing on key portfolios and regulatory priorities with adaptability to evolving business needs.
• Delivers an independent second line challenge through thematic and targeted reviews, identifying management blind spots, reinforcing oversight, and fostering accountability.
• Conducts impartial validation to pinpoint gaps and recommend solutions for enhanced risk management by leveraging audit and regulatory findings to ensure timely gap identification and remediation, strengthening the control environment.
• Works in partnership with internal auditors, testing teams and other stakeholders to promote transparent communication and collaboration on governance, compliance, and audit matters.
• Prepares regular and ad-hoc reports for executive management and directors, providing insights into the bank’s risk opportunities.
• Conduct executive-sponsored ad-hoc reviews as required.
  
  

Committees And Other Escalation Forums

• Leads the Optimization of credit committees and forums by establishing a central inventory of Risk Committees and maintaining meeting minutes and materials in SharePoint to streamline communication with senior leaders.
• Ensures that committee practices, are consistent across GRM and looks for ways to keep evolving the information quality.
• Connects major topics discussed in Senior Forums and Committees to keep Senior Management informed and promote the sharing of best practices across all GRM committees for a consistent, risk-focused approach.
• Ensures reporting development and production comply with the Bank's standard end user computer policies, with processes and definitions thoroughly documented and periodically reviewed.
• Collaborates with enterprise risk data governance and other stakeholders to maintain transparent and efficient communication with internal and external parties.
• Continuously seeks opportunities to improve and upgrade analytical data summary tools and reporting processes, implementing enhancements as needed.
• Fosters a culture of innovation and simplification
  
  

Retail And Small Business

• Leads the 2nd line Testing for policy adherence for Canadian Retail and Small Business and the Caribbean region : Monitoring –including Dashboarding, Loan File Reviews and Issues Management. These functions complement the work done in the 1st line
• Leads the Credit Provisioning challenge function by developing procedural guidelines and overseeing the review and challenge of credit provision adjustments in accordance with established procedures.
  

Leadership

• Support staff by ensuring team and work environment supports their development, through effective co-operation, challenging assignments, and cross-training. Identify high potential employees for leadership assignments.
  
  

• Develop and maintain strong internal and external partner relationships to positive influence idea sharing, collaboration and efficiency.
  
  

• Develop staff by coaching in formal settings one-on-one. Support employee performance through situational coaching of issues impacting the business, sharing knowledge/experience, and by providing challenging work with opportunities for staff to take/share responsibility for the delivery of key initiatives, to achieve business objectives/goals. Identify areas requiring development, provide opportunities to correct including support of attendance at courses specific to the area of focus and monitor progress through-out the year.
  
  

• Provide interim progress updates regarding performance and provide solutions to address any issues in coaching sessions and semi-annually at interim performance update sessions.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviors; communicating vison/values/business strategy; and, managing succession and development planning for the team.
  
  

Skills

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

• Graduate degree in finance, business, economics or related field
• 10+ years in Financial Industry
• Fluency in both English and Spanish is preferred.
• Sound knowledge of banking and/or risk management practices, with strong knowledge of the regulatory environment and financial services marketplace
• Experience with Testing programs and or quality assurance is an asset
• Expert communication with Management and Executive concerning material trends and policy/control breakdowns.
• Project Management experience in the Banking industry delivering solutions focused on continuous improvement. Ability to manage multiple projects/initiatives/reviews at any given time, often with competing priority.
• Ability to develop strong working relationships with many groups across the Bank.
• Strong supervisory skills and ability to develop staff.
• Strong analytical skills and the ability to interpret information/data required to monitor the performance of credit portfolios are essential. Demonstrated experience with data analysis and advanced Excel or similar
  
  

What’s in it for you?

• An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one!
• Your career matters! You will have access to career development and progression opportunities.
  
  

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.