Elections Systems Analyst

Job Number: 53474

Are you a technical professional with a passion for civic projects and a keen eye for detail? The City of Edmonton is looking for a talented Elections Systems Analyst to join our team in the Office of the City Clerk. This is a critical role that supports the preparation and delivery of municipal and school board elections, by-elections, and other important legislative projects. You will play a vital role in ensuring the integrity, security, and transparency of Edmonton's democratic process. This position is a unique opportunity to use your technical skills for the public good, working in a dynamic environment with significant legislative and public scrutiny.

What will you do?

• Support the building, configuration, testing, and deployment of election and legislative solutions in collaboration with vendors, Open City and Technology (OCT), and other key partners
• Perform solution delivery and operational maintenance for election technologies, and troubleshoot technical issues
• Work with third-party providers to configure, customize, and deploy systems that support business processes, such as Election Logistics Management Systems (ELMS), Learning Management Systems (LMS), and the permanent electors register
• Develop, document, and provide end-user training to team members on election applications
• Liaise with various internal support teams, including Network, Telecom, Application Support, and Web Support, to ensure project requirements are met
• Support the Data Integration Analyst with data extracts and integrations between systems as needed
• Configure and test voting station devices and software, and develop test plans and logic and accuracy audit procedures
• Provide front-line technical support to project team members and election workers at voting stations, including during evenings and weekends during key project activities
• Work with vendors to troubleshoot, diagnose, and resolve bug fixes and change requests

Qualifications:

• A Degree in Computer Science, Computer or Software Engineering, or a related discipline with at least 4 years of relevant experience in business software development, implementation, and support, OR
• A Post-secondary diploma in a related discipline with 5 years of relevant experience, OR
• A 1-year related certificate with 7 years of relevant experience
• Experience in business process and requirements definition
• Experience with application development, configuration, customization, and testing
• Experience in software support and web site design standards

Assets:

• Experience in technical fields related to elections or other legislative projects (e.g., census or petition projects)
• Experience with Quality Assurance methodologies like Six Sigma or ISO 9001
• Familiarity with election technology systems and hardware requirements
• Strong knowledge of the technical requirements of civic projects
• Ability to troubleshoot and resolve technical issues in a high-pressure, time-sensitive environment

Skills required for success:

• Exceptional organizational and technical skills with a keen attention to detail
• Strong verbal and written communication skills, including the ability to explain complex technical concepts to non-technical collaborators
• Ability to build and maintain strong working relationships with both internal and external partners
• Strong analytical, diagnostic, project, and research skills
• The ability to work independently with a high degree of autonomy
• Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
• Embracing a culture of equity, diversity, reconciliation and inclusion

Conditions of Employment:

• Hire is dependent on a Criminal Records Check (CRC) that is satisfactory to the City of Edmonton
• Applicants may be tested

Work Environment:

• Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52.
• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement, and the incumbent will be notified in advance.
• Overtime, and evening work may be required, especially during peak project periods
• Must be able to work in a high-stress environment with a high volume of work and potential interactions with the public

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [email protected]. Learn more about our benefits https://bit.ly/COEbenefits.

Up to 1 permanent full-time position

Hours of Work: 33.75 hours per week

Salary Range: $52.578 - $67.097 (Hourly); $92,629.29 - $118,208.14 (Annually)

Talent Acquisition Consultant: SM / SB

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

Classification Title: Application Infra Analyst II Posting Date: Oct 6, 2025 Closing Date: Oct. 27, 2025 11:59:00 PM (MDT) Number of Openings (up to): 1 - Permanent Full-time Union : CSU 52 Department: Office of the City Clerk Work Location(s): Elections Office, 16304 - 114 Ave Edmonton T5J 3R8