Business Analyst (Business Operations & Modernization)

Job Information

Job Title: Business Analyst (Business Operations & Modernization)

Job Requisition ID: 76014

Ministry: Transportation and Economic Corridors

Location: Edmonton

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Permanent/Temporary: Permanent

Scope: Open Competition

Closing Date: October 14, 2025

Classification: Program Services 3 Market Adjustment

Salary: $2,626.89 - $3,448.73 bi-weekly ($68,561 - $90,011/year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx .

Alberta Transportation and Economic Corridors (TEC) serves as a North American leader in transportation systems, contributing to Alberta’s prosperity through safe, innovative, and sustainable infrastructure. TEC offers a rewarding environment with growth opportunities, work-life balance, and the chance to make an impact on Alberta’s transportation network.

For more information, visit https://www.alberta.ca/transportation-and-economic-corridors .

Role Responsibilities

Are you someone who sees complexity and wants to simplify it? As a Business Analyst, you’ll play a critical role in improving how our Traffic Safety Services Division delivers essential services that Albertans rely on—like driver licensing, transportation safety, and public access to programs. Whether you’re leading a project or refining a key process, your work will contribute to more efficient government operations and better experiences for the people we serve.

In this role, you’ll support and lead divisional projects from planning through to implementation. Drawing on your skills in business analysis, process design, and continuous improvement, you’ll ensure that the Division’s work is efficient, aligned with legislative and policy requirements, and user focused. Reporting to the Business Operations and Modernization Manager and collaborating with Senior Business Advisors and team members across the organization, you’ll help bridge strategy and execution. You'll translate complex needs into clear solutions, ensure smooth change adoption, and support lasting improvements in how government services operate.

Your Key Responsibilities Include

• Leading projects from inception to completion, ensuring outcomes align with Divisional goals and deliver measurable improvements.
• Developing project documentation such as business cases, work plans, risk assessments, implementation plans, and post-project reviews.
• Facilitating stakeholder engagement sessions to elicit business needs, and translating findings into clear documentation, such as process maps and user guides.
• Redesigning workflows using Lean Six Sigma principles to increase clarity, eliminate inefficiencies, and improve service delivery.
• Coordinating change management and training activities that prepare users for new processes, tools, or technologies.
• Supporting business applications by assisting with user acceptance testing (UAT), maintenance planning, and troubleshooting.
• Ensuring business requirements are captured and reflected in system or process design, with attention to legislation, policy, and user needs.
• Collaborating across branches, divisions, and external partners to build consensus and maintain progress on complex, multi-stakeholder projects.
  
  

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf .

• Build Collaborative Environments : You foster strong working relationships with internal and external partners, building trust and alignment across teams to support shared goals and deliver sustainable solutions.
• Drive for Results : You are outcome-focused and self-motivated, working independently to meet deadlines, solve problems, and ensure project success without losing sight of long-term goals.
• Agility: You remain flexible and solution-oriented when faced with evolving priorities or uncertainty, quickly recalibrating plans while maintaining momentum.
• Creative Problem Solving: You bring analytical thinking and creativity to complex service delivery challenges—navigating resistance, shifting priorities, or policy constraints with confidence and strategic foresight.
  
  

Qualifications

Required:

• A related university degree (e.g., Business, Finance, Data Science/Analytics, Information Technology, Economics, etc.) and a minimum of two (2) years of progressively responsible related experience. Equivalencies may be considered.
• Applications without cover letters demonstrating how your skills and experience relate to the role will not be considered. It will be used to assess writing and communication skills.
• Proven experience leading projects from planning through to successful implementation.
• Strong skills in gathering and documenting business requirements in various formats (e.g., process maps, standard operating procedures, training materials).
  
  

Preferred

• Training in Lean Six Sigma methodology and experience applying these principals.
• Project Management Professional (PMP) certification.
• Experience supporting business applications and conducting user acceptance testing.
  
  

Equivalencies Are

• A related two-year diploma and a minimum of four (4) years of related experience; a related one-year certificate and a minimum of five (5) years of related experience; or a minimum of six (6) years of related experience in lieu of formal education.
  
  

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards .

Notes

Additional Position Details

• This position is a permanent, full-time role with the standard weekly work hours of 36.25, Monday to Friday (8:15 am – 4:30 pm).
• Location: Twin Atria Building, 4999 98 Ave, Edmonton, AB T6B 2X3
• As this position is eligible to work from home up to two days per week once training is completed, the successful candidate will be required to work out of the Edmonton office for the rest of the week.
  
  

Recruitment Process

• Pre-employment checks will be conducted to assess candidates’ suitability. These checks may include (but are not limited to): references, academic verification, etc.
• Candidates may be required to participate in a written assignment as part of our assessment process.
• Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.
• Candidates with lesser qualifications may be considered at a lower classification and salary.
  
  

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx .
• Public Service Pension Plan (PSPP) - https://www.pspp.ca .
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits .
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive .
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and a modified work schedule agreement
• Leadership and mentorship programs.
  
  

How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles , for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)( https://www.alberta.ca/international-qualifications-assessment.aspx ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information ( https://canalliance.org/en/default.html ).

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Tomasz Gruszka at [email protected] .