Family Support Worker (Foster Parent Support Program)

Family Support Worker (Foster Parent Support Program)

Date Posted: October 6, 2025

Competition Number: 147-25/26

Location: Kelowna, (BC)

Make a Difference Every Day!

At BGC Okanagan, we believe every child, youth, and family deserves a safe, supportive space to grow and thrive.

We’re hiring a Full-Time Family Support Worker to join our Foster Parent Support Program . In this rewarding role, you’ll support caregivers and families by offering guidance, emotional support, and practical tools that strengthen relationships and promote well-being. You’ll also assist with crisis intervention, advocacy, and connecting families to community resources, making a real impact every day.

Here’s what we offer when you join our team:

• A positive, supportive team culture where your contributions are valued
• Ongoing paid professional development to enhance your skills and advance your career
• Childcare discounts to help your family thrive
• Paid sick leave and vacation to help you recharge when needed
A comprehensive benefits plan
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Key Duties and Responsibilities:

• Gathers information relevant to the client’s problems, needs and risks by interviewing, observing behavior, meeting with caregivers and service providers and using a variety of inventories, checklists and questionnaires. Assesses the information gathered to identify client problems, needs and risks. Develops and implements a service plan within program guidelines.
• Provides support, guidance and problem-solving to clients to address issues related to family functioning in an individual or group setting using as outlined in the program to resolve the identified problems, needs and risks.
• Provides immediate, solution-focused support to prevent placement breakdowns and offers on-call assistance during family crises or investigations.
• Participates in the development, modification and evaluation of client service plans with the integrated case management team. Participate in integrated case management meetings on a regular basis to report on clients’ activities and progress.
• Outlines services provided by the program and/or organization. Provides information on and referral to other community service providers, resources and professionals as required.
• Provides parenting skill building to clients on issues such as parent-child interaction, child development, discipline and guidance, and behavior management.
• Provides participants with skill building through individual and group work such as problem solving and healthy communication.
• Provides emotional support and feedback to clients. Including advocating for caregiver relief.
• Plans and conducts group educational sessions on topics related to participants issues.
• Liaises with and/or promotes the interests of clients with other community service providers, professionals and school personnel as required. Accompany clients to meetings and appointments as required.
Maintains related records and statistics and provides reports to the supervisor and regulatory bodies

Qualifications:

• Bachelor’s degree in a related human / social service field.
• One (1) year recent related experience, or an equivalent combination of education, training and experience.
• Excellent problem-solving and organizational skills
Valid Class 5 BC Driver’s licence and reliable vehicle with the appropriate liability insurance

Please Note:

• This position is open to all applicants
This position requires union membership

Hours: 35 hours per week, Monday – Friday, 9:00 AM – 4:00 PM

Rate of Pay: $29.17 per hour

Closing Date: October 17, 2025

As an equal opportunity employer, BGC Okanagan is committed to the prioritization of equitable and inclusive employment practices. Our goal is to be representative of the communities we serve, and we encourage applications from communities which are structurally marginalized based on race, disability, age, sex, religion, sexual orientation, nationality, social or ethnic origin, gender identity and/or expression. If any candidate needs any accessibility support throughout the hiring process, we will accommodate such requests when made. You will only be considered for a position with BGC Okanagan if you’re legally entitled to work in Canada. Eligible applicants include: Canadian citizens, permanent residents and refugees in Canada with legal status.

We appreciate and thank all applicants for their interest, however only short-listed candidates will be contacted.