Sales & Rentals/Shipping/Receiving

Department
All Departments

Hours
Full-time permanent

Availability Required
Weekdays, Weeknights & Weekends

Location
175 Beverly Street
Cambridge, ON

Job Description - Sales and Rentals

• Help our customers through the selling and renting of musical instruments and gear

• Define the individual needs of every customer and match those needs with the right combination of our products and services

• Demonstrate recommended products to customers and explain their features and benefits

• Answer telephone calls in a timely and professional manner

• Follow up on product orders with customers and suppliers

• Use our common sense approach with customers to troubleshoot and solve problems

• Maintain in-depth and current knowledge of our products, policies and procedures

• Attend weekly staff meetings and periodic training sessions

• Merchandise store to create an inviting environment for customers to shop

• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument

• Must be able to work weekdays, weeknights and weekends

• Excellent verbal communication skills

• Positive attitude and steady composure

• Proven strong work ethic and commitment

• High levels of energy and enthusiasm

• Ability to excel in a fast-paced environment

• Ability to recommend solutions in a confident and assertive manner

• Good organizational skills and attention to detail

• Previous experience in retail or sales is an asset

Job Description - Shipping/Receiving

• Assist in the loading and unloading of delivery trucks

• Pack and unpack goods for shipping and receiving

• Inspect all incoming shipments for condition and verify accuracy against purchase orders

• Distribute received shipments to respective departments within the store

• Process outgoing shipments to suppliers and other Long & McQuade locations

• Work with standard shipping documents and online shipping systems

• Maintain shipping logs and properly file all paperwork

• Keep shipping/receiving area clean and organized and ensure compliance with health and safety standards

• Provide assistance to co-workers in stocking and restocking of merchandise

• Provide assistance to co-workers in general housekeeping and store maintenance

Job Requirements

• Must be a musician who plays at least one instrument

• Enjoy working in a physically demanding and fast-paced environment

• Strong organizational and time management skills

• Ability to excel in a self-directed work environment

• Ability to problem solve and trouble shoot

• Basic computer literacy and arithmetic skills