Recreation Clerk (Part-time)

Position Details

Posting Information

Posting Number CK53862P
Position Title Recreation Clerk (Part-time)
No. of Staff Required 1
Position Type PT
If Term position, enter length of Term in months N/A
Position Groups CUPE Civic
Division Active Living and Culture (DV164)
Department Recreation Programs (DP167)
Department Name
Branch Recreation Services (BR299)
Organizational Information

Purpose of your Position - Non Union
Classification Summary - Union A Recreation Clerk provides professional customer service by registering participants, booking facilities and supporting departmental administrative needs
Duties - Union

• Acts as the key point of contact with external customers.
• Responds to enquiries from the public, including web-based enquiries, regarding various programs, services and facilities; explains user fees/charges and various departmental policies/procedures; refers unusual/sensitive customer service issues and complaints to the Supervisor.
• Operates a multi-line computer phone system and uses a computerized registration system to receive and process payments for various program registrations, memberships, facility and equipment rentals, and other fees and charges.
• Provides refunds for cancelled programs in accordance with established policy; processes NSF cheques and contacts customer for payment; ensures money is safeguarded; balances payments/disbursements with receipts and computerized general ledger; completes daily cash balance and related control reports and revenue statistics.
• Creates, inputs, updates and maintains various paper and electronic records in support of department operations. (e.g. procedure and policy manuals, program statistics, records of inventories, fees/charges information and other operational data).
• Responds appropriately to a wide variety of public assistance, user control and building security issues (i.e. lost children and personal property, violations of facility regulations, etc.)
• Provides administrative and clerical assistance to internal staff in support of various programs; assembles agendas, updates information booklets and notices, photocopies and assembles newsletters, brochures, etc.

Results and Activities - Non union
Credentials - Union

• High school graduation or equivalent
• Experience

Knowledge - Non Union
Skills & Abilities - Non Union
Competencies

• Teamwork
• Service Excellence
• Flexibility
• Computer Literacy
• Bondable/Cash handling

Posting Text

Physical Demands
Special Instructions to Applicant Internal candidates please note that in order to be considered based on your seniority, applications must be received by 4:00pm on October 15 ,2025.
Please attach copies of your education/membership(s) as “other documents”
Additional Hiring Information Testing may be required. If no fully qualified candidates apply, those not fully qualified may be considered for a training opportunity. Training rates will apply.
Positions that become vacant within the same classification may be filled as a result of this posting if the vacancy occurs within 30 days of closing.
The City of Kelowna is committed to being an organization that values and reflects its community’s diverse population, and to fostering an equitable, inclusive and progressive work environment where everyone can be their authentic self and feels a sense of belonging
Pay Rate Starts at $30.64 per hour with a 2-step progression to $34.29 per hour
Posting Date 10/08/2025
Closing Date 10/21/2025
Days of Work Varied
Standard Hours per Day Varied (part-time position)
Hours of Work shift work
Work Location PARKINSON RECREATION CENTRE
Specify Work Location

Documents Needed to Apply

Required Documents

• Resume

• Cover Letter

Optional Documents

• Other Document 1

• Other Document 2