Business Analyst II - Project Penny Copper Retirement

Location: Calgary, AB, CA, T2A 4Y2 St John's, NL, CA Montréal, QC, CA Edmonton, AB, CA Halifax, NS, CA Winnipeg, MB, CA Toronto, ON, CA Ottawa, ON, CA Qu?bec City, QC, CA Vancouver, BC, CA Req ID: 50945 Jobs by Category: Technology Solutions Job Function: Technology Status: Full Time Schedule: Regular

Create better business outcomes with your analytical acumen and creativity

Our team and what we’ll accomplish together

Project Penny is the TELUS-wide program focused on copper decommissioning activities. Penny will address network optimization with the goal to eliminate dual support cost structures between the Copper and Fibre network, fully unleashing the benefits of our generational investment in our PureFibre network.

Located within our Customer Network Implementation (CNP) team, Program Penny is responsible for the development and execution of our one network strategy.

We address network optimization across the entire wireline asset portfolio with the goal to eliminate dual support cost structures between the Copper and Fibre network, unleashing the benefits of our generational investment in our PureFibre network.

We are focused on aligning key stakeholders across the organization to accelerate the journey to Fibre, optimize our Central Office (CO), reclaim and monetize the copper cables.

This work will also help transform customer experience, field delivery and network quality and reliability metrics in our new Fibre dominant footprint.

What you’ll do

As a Data Analyst in Project Penny, you will be accountable for liaising with key business stakeholders, understanding the business context and tackling roadblocks. You will accomplish your objectives by identifying opportunities, driving innovation and working closely with stakeholders to support copper retirement deliverables.

• Lead data analysis initiatives to support copper retirement strategy and implementation
• Collaborate with network engineering, operations, and business teams to understand copper infrastructure dependencies
• Analyze customer migration patterns and service transition requirements
• Identify data driven opportunities to accelerate copper retirement timelines while minimizing customer impact
• Develop metrics and KPIs to track copper retirement progress and success
• Support business case development with comprehensive data analysis and forecasting

What you bring

• Intermediate experience with data visualization tools (Looker, Tableau, Power BI, etc.)
• Intermediate experience with cloud platforms (AWS, Azure, GCP)
• 3+ years of experience in data analysis or related role
• Strong analytical and problem-solving skills
• You have in-depth knowledge of the TELUS wireline business and can deploy this knowledge to support reclamation strategy
• You enjoy building relationships across stakeholder groups
• You thrive under ambiguity and complexity while having a knack for creating clarity
• You have a passion for working across teams to drive towards a solution that supports the ultimate goal and brings clarity to hypotheses
• You understand project management methodologies, principles and practice
• Excellent written and verbal communication skills

Great-to-haves

• Bachelor's degree in Data Science, Statistics, Mathematics, Economics, or related field
• Proficiency in SQL and at least one programming language (Python, R, etc.)
• Knowledge of machine learning concepts and techniques
• Experience with big data technologies (Hadoop, Spark, etc.)

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

Salary Range: $64,000-$96,000 Performance Bonus or Sales Incentive Plan: 10%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.