Credit Specialist
IKO North America
Date: 12 hours ago
City: Mississauga, ON
Contract type: Full time

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you!
Job Description
Job Summary: The Credit Specialist will be responsible for applying payments to customer accounts; contacting customers with past due balances to obtain payment; resending copies of invoices and statements to customers when requested; investigating any collection issues to ensure accurate collection information.
Benefits
Credit/Administrative
Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Job Description
Job Summary: The Credit Specialist will be responsible for applying payments to customer accounts; contacting customers with past due balances to obtain payment; resending copies of invoices and statements to customers when requested; investigating any collection issues to ensure accurate collection information.
Benefits
- Health Insurance (includes Virtual Health, and HCSA)
- Dental Insurance
- Vision Insurance
- Life Insurance
- Long-term Disability
- Short-term Disability
- RRSP Match
- Paid Vacation
- Floating Days
- Employee Assistance Program
- Employee Engagement Events
- Awards and Recognition
- Tuition reimbursement
- Service Awards
- Employee Perks & Discounts
Credit/Administrative
- Maintain accurate credit and collection files for customer accounts.
- Liaison with customer to assist with misc. requests.
- Pull credit reports and obtain trade references for new or existing customers.
- Obtain credit memos from sales support, the order center or the billing department depending on the invoice issue.
- Rebill offsets and approved write offs.
- Research PO variances.
- Contact customers on past due invoices
- Assist Credit Specialist with customer payments when needed.
- Communicate cash app discrepancies to customer and need for payback.
- Associate degree in accounting or finance is preferred.
- Ability to work in a fast paced environment.
- Demonstrated time management skills, with ability to multi task and prioritize.
- Demonstrated attention to detail, professional attitude, and ability to maintain confidentiality.
- Self-starter with the ability to identify issues and escalate them accordingly and appropriately.
- Demonstrated ability to use computer programs such as Microsoft Office product.
- Highly Proficient with MS Office(Outlook, Word, Excel, Access) and JD Edwards/Oracle
- Highly effective Team Player with the ability to communicate with all audiences.
- Effective Customer Service skills in order to communicate accurately and effectively with our internal and external customers.
- This is a fully on-site opportunity.
Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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