Merchant, DotCA

Job Type: Full Time

Function: Merchandising

Address: 160 Bloor Street East, 11th Floor, Toronto, ON

Working Model: Hybrid

Belong to Something Beautiful

At Sephora Canada, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Ready for a career glow-up? As a Merchant, DotCA, you’ll be driving online sales and shaping brand strategies for Sephora’s prestigious collection. The work you do will impact the future of beauty in Canada, as you develop and execute innovative strategies to achieve financial and strategic goals for your brands. You’ll manage a dynamic category team that’s united in beauty, supported by others who share your passion for delivering an exceptional online experience and building strong relationships with vendors, all while keeping consistency with the US strategy.

What You’ll Do:

• Develop and execute the overall e-commerce strategy for growth with new product introductions and strategic expansion of current brands
• Develop and manage the assortment for the online channel
• Plan promotions, launches, and animations in partnership with cross-functional teams
• Develop and execute the online strategy to drive sales through paid marketing and owned marketing channels, including email, mobile tactics, and site
• Work closely with brands to review the business and strategies to maximize online sales, including additional dotcom-only products and incremental marketing opportunities
• Interpret and communicate management direction to team members within the business unit to ensure each initiative is developed within the desired timeline
• Leverage data insights, take full ownership of KPIs, and utilize analytics tools to drive performance
• Continuously audit and optimize the on-site experience, ensuring high-quality on-site content, product detail pages, assets, and merchandising to maximize conversion
• Conduct regular competitive and market analysis to identify emerging trends, pricing opportunities, and consumer expectations
• Establish a strong partnership with the Category Merchant(s) and the US Team, ensuring Canada's perspective and needs are voiced
• Work closely in partnership with the planning team to ensure brand objectives are appropriately aligned to inventory investment
• Foster a work environment that embodies Sephora values and be a strong leader to your direct report(s)

What You’ll Bring:

• You have a Bachelor's degree or college diploma in retail management (or a related field) - an MBA would be a bonus
• You're an experienced buyer/merchandiser/planner with at least 3 years' in e-commerce, merchandising, category management, or digital retail
• Solid understanding of merchandising principles, promotions, and pricing strategies
• Strong organizational skills and ability to manage multiple launches or campaigns simultaneously
• You are a creative thinker who is willing to take calculated risks with an ability to seek out new opportunities to grow the business
• You love product (beauty is your jam!), understand consumer trends and behaviour, and inspire fearlessness in everything that you do
• You're curious, a go-getter and take ownership and responsibility for your work
• You love tackling problems and using your analytical skills to find solutions
• You have an entrepreneurial spirit, thrive in a fast-paced and dynamic environment, and enjoy working collaboratively with cross-functional teams
• You've mastered the art of communication and negotiation
• You're technically savvy and know your way around Excel
• You understand the Canadian marketplace and vendor organization, along with knowledge of the Canadian cosmetic industry and Health Canada regulations for product compliance
• Up to 10% travel required

#FSCHIRING

What You’ll Get:

• Caring Community. You’ll collaborate with teammates who are equally passionate about innovating, doing the right things, and driving the industry forward – together, united in beauty.
• Fulfilling Path. Your career glow-up starts here with access to opportunities that will challenge, stretch, and develop your skills. You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
• Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) your individual voice is a part of.

Rewards as Unique as You Are:

Eligibility requirements apply to certain benefits and may vary depending on job classification and length of employment.

• Wealth. We offer a comprehensive compensation package, including competitive salary, bonus potential, RRSP matching.
• Health. Choose a healthcare plan to fit you and your family’s needs with medical, dental, vision, life, and disability coverage. Access to our Well-Being@Sephora program to support your mental, financial, physical, and social well-being.
• Balance. You’ll be trusted to find the perfect blend of work/life balance that actually works for you with a hybrid work schedule, vacation and flex days, and maternity/paternity leave.
• Growth. A career glow-up is built into every role, with access to training and development, as well as tuition reimbursement.
• Perks. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for gratis, and flash sale discounts on LVMH brands.
• Support. Tap into volunteer and donation matching, Employee Assistance Program, and free mental health resources with 24/7 access to Dialogue.

Join us and Belong to Something Beautiful.

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.