Manager, Communications

Sienna Senior Living (TSX: SIA), is one of Canada’s largest owners and operators of 103 seniors’ living residences, in addition to managing 12 residences for third parties.  We offer care, support, services and housing in Retirement and Long Term Care to seniors/residents and their families.  And we truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity and respect.   

At Sienna, we empower our 15,000 team members across Ontario, British Columbia, Saskatchewan and Alberta to help our residents live the life they desire and deserve.  Our purpose is simple: to cultivate happiness in daily life! 

What Sienna Offers: We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work.  And we offer a number of programs and benefits that support team members’ financial, personal and professional needs:  

• A competitive compensation and vacation package
• Employer Paid Health & Dental Benefits
• RRSP with Company Match
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with Company Match
• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
• A welcoming culture that values diversity and differing perspectives, experiences and beliefs
• On Site Work Model - 5x a week at Markham, Ontario Head Office

 What You’ll Be Doing: Reporting to the Sr. Director, Communications, the Manager, Communications will be responsible for the following: 

• Implement internal communications plans that align with company priorities, support change initiatives and enhance employee engagement.
• Source content for a variety of internal channels, including newsletters, intranet, corporate initiatives and employee events.
• Plan and coordinate logistics for internal events (e.g., town halls, special events).
• Create and distribute the bi-weekly company-wide newsletter, ensuring timely and engaging content.
• Manage the team member App - Sienna Connects - including page layouts, design, content, onboarding and general maintenance.
• Lead content development and creative direction for internal campaigns, ensuring alignment with brand and tone.
• Partner with internal stakeholders to collect Purpose-driven stories about team members and residents, crafting and refining messaging that supports audience understanding and engagement.
• Monitor and continuously improve internal communication platforms to ensure they are user-friendly, accessible and effective in reaching diverse employees.
• Support leaders across the organization on communication best practices and tools.
• Monitor communication against standards and provide reporting.
• Manage vendor relationships and collaborate with creative and technical partners as needed.
• Assist in organizing and hosting virtual events.
• Provide communication on an as needed basis for issues.
• Maintain internal content calendar and ensure key deliverables are met.
• Craft clear, compassionate and timely messaging that keeps residents informed about relevant updates, programs and services.

Education & Experience Required:

• Diploma in Communications, Public Relations, Marketing or a related field.
• Five (5) years’ experience in communications, preferably with a focus on internal communications and employee engagement.
• Experience managing communication platforms (ex. SharePoint, Intranet systems, Canva, Teams, HubSpot, etc.)
• Experience working with Microsoft Suite (Word, Outlook, Excel, PowerPoint, etc.)

Any offer of employment will be conditional upon a criminal background, and references check.

We will review applications as they are received. Only those candidates selected for an interview will be contacted.

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace.  In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.