Field Service Representative - Techniseal - Ontario

Location: Candiac, Quebec, Canada

Job Summary

Reporting to the Sales manager Lead Canada, this position supports our distributors, dealers, and contractors with day-to-day customer relations, such as, product merchandising, conducting product demonstrations and training sessions. This person will also be maintaining display standards, delivering samples and marketing materials to our dealers. This position will provide excellent growth opportunities within the company.

Responsibilities

• Conduct hands on product demonstrations and training to prospects, new and existing customers
• Provide Support with product merchandising at dealer locations
• Provide claim or satisfaction (CASE) support on site when required.
• Develop an annual territory plan to meet dealers and contractors regularly to convert and retain customer's as Techniseal users.
• Work with Salesforce to register and note all customer activities and CASE management. (training provided)
• Occasional work required outside normal business hours
• Develop good time management and travel planning habits.
• Drive within territory regularly using personal car to execute the sales plan and support customers.

Requirements

• Bachelor's degree in Business or other equivalent education with strong direct customer service/sales abilities and people skills
• Light duty truck preferred vehicle
• Ability to lift up to 50lbs for live demonstration of bagged sand goods regularly.
• Valid drivers license / clean driving record
• Hardscape experience preferred
• Overnight travel by car and/or plane
• Excellent communication & time management skills
• Work well within a team environment
• Up to 50% travel
• Computer literate, especially MS Office suite, order tracking software, email, etc.
• Strong skills in English writing and speaking
• Knowledge of another language than English is a definite asset: Spanish and/or Mandarine and/or French)

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs upon first day
• Group retirement savings program + employer contribution match up to 5%
• Monthly car allowance
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability