Emergency Communications Officer (911)

Overview

As an Emergency Communications Officer, you will provide safe and effective emergency medical call taking and dispatch services to ambulances. Through established guidelines, you will evaluate and process emergency and non-emergency calls, be responsible for making key decisions and contribute to the EMS dispatch process and strategies.

Details

• Transition Company: Emergency Health Services
• Classification: EmergencyCommunOff(911)2190
• Union: HSAA Facility PROF/TECH
• Unit and Program: EMS Dispatch, Communications, and Deployment
• Primary Location: Peace River EMS North Comm Ctr
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 23-OCT-2025
• Employee Class: Casual/Relief
• Date Available: 02-FEB-2026
• Hours per Shift: Varies
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days, Evenings, Nights, Weekends
• Days Off: Other
• Minimum Salary: $27.91
• Maximum Salary: $34.61
• Vehicle Requirement: Not Applicable

Qualifications

Required Qualifications: Completion of Grade 12 or equivalent. Emergency Medical Dispatch (EMD) certification required; where the successful candidate does not currently hold EMD certification, the certification course will be provided upon hire.

Additional Required Qualifications: As required.

Preferred Qualifications: As required.