Accounting Services Representative

About the role

We are looking for a Representative for our National Collections team!

What you'll do here

• Respond to e-mail requests from our external collection agencies.
• Work with our customers to ensure good collection performance on their side.
• Provide documentation to assist them.
• Prepare internal collection files.
• Analyze accounts to ensure that the file should be sent to collections.
• Apply payments received from agencies in our various systems.
• Work on reports to update our database.
• Contact customers to offer settlement options.

What you bring to the table

• Agility to work with multiple systems.
• Autonomy, dynamism and good communication skills.
• Good analytical skills and attention to detail.
• Experience in a collection team.
• Quality customer service.
• Bilingualism (French and English) – Need to interact on a regular basis with colleagues across the country.
• No Canadian work experience required but must have authorization to work in Canada. (Hybrid)

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

• Inspiring leaders and colleagues who will lift you up and help you grow
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.