Bilingual Technical Trainer

We love our cars, but it’s the people behind them who make them what they are. To build great cars, we need great people. That’s why Volkswagen Group Canada pays competitive salaries, offers fringe benefits, and provides unique opportunities for personal and professional growth. We encourage and reward initiative, creativity, teamwork and performance within a fast-paced, stimulating environment. And did we mention that there are really cool Volkswagen and Audi vehicles all over the place?

Job Description

We are currently looking for a Bilingual Automotive Technical Trainer at our Corporate Offices in Ajax, ON. This is position is hybrid and requires 4 days in our Ajax office.

Under the leadership of the Manager, Group Academy, this position is primarily responsible for providing technical training to all Volkswagen and Audi dealership service personnel in the application of automotive technologies and process. This includes theoretical and hands-on, diagnostic, maintenance and repair procedures and is delivered through a wide range of blended learning options.

Based at our Ajax Corporate Office, this position will be responsible for the day-to-day operations and maintenance of the training centre, along with the accurate scheduling and maintenance of classes through the Learning Management System [LMS].

This position is also required in the review, maintenance and development of course content.

Responsibilities:

• Be an advocate for the VW and Audi Brands
• Provide technical instruction, based on the Service Training curriculum for technicians
• Participate in and plan a continuous three month rolling Service Training schedule, which includes entering the schedules in the Learning Management System (LMS) and closing the rosters after every class
• Assist in the review, maintenance and development of curricula, specific courses and technical education methods
• Assist in the determination of core competencies, training needs and development of training action plan for dealership staff
• Managing the Learning Center for the day-to-day operations and maintaining assets such as, but not limited to, vehicles, equipment, storage and security procedures

Qualifications:

• College Diploma and/or equivalent work experience
• Provincial Technicians License or Interprovincial License must be held by the applicant
• 3+ years' experience in a technical automotive position within an OEM Dealership
• 3+ years' experience in training or teaching
• Oral / written fluency in French and English
• Logical thought process
• Willingness to adapt
• Highly competent facilitation, interpersonal and communication skills
• Self-motivated and well organized - a continuous student of automotive technology
• Personal Computer skills in the major office applications, i.e. Word, Excel, Access, etc.
• Team Player - ability to build and sustain credibility with dealer and internal teams
• Customer focus and process orientation
• Attention to detail and results driven
• Flexibility for up to 25% travel in Canada
• Must have a valid passport
• A great attitude and proven ability to be an effective team leader and collaborator
• Must be flexible with overtime

Skills

• Critical Thinking
• Dealership Management System
• Risk-based Inspection
• Failure Analysis
• Structured Working
• Quality Assurance (QA)
• Technical Inspection
• Condition Monitoring
• Observation
• Monitoring
• Maintenance Testing
• Maintenance Skills
• Training Program Design
• Integrative Thinking
• Problem Solving

What You'll Get in Return:

• A flexible and collaborative team dynamic
• Opportunities for development
• Opportunities to participate in exciting company events that give back to the community
• Competitive employer paid benefits, pension and overall compensation package
• And much more

Please note that we appreciate the interest of all candidates, however only those under consideration will be contacted.

Volkswagen Group Canada Inc. is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, family status, gender identity, gender expression, national origin, age, disability or any other characteristic protected by federal, or local laws.

Volkswagen Group Canada Inc. is committed to providing accommodations for people with disabilities including during the application process. If you require an accommodation because of a disability, we will work with you to determine what reasonable accommodation may be available to meet your needs whether it be as an applicant or an employee. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Recruiter who will consult with you to determine an appropriate and reasonable accommodation.

Job ID: 18419 Company: Volkswagen Group Canada, Inc Location: Ajax, ON, CA, L1S 7G7 Department: Professional Training and Coaching Career Level: Professionals Working Model: Full-time Contract Type: Unlimited Remote Working: According to company policy Posting Date: Oct 17, 2025

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Volkswagen Group Canada, headquartered in Ajax, Ontario, offers Canadian drivers exceptional vehicles, along with expert service. Volkswagen Group Canada is comprised of four brands: VW Canada, Audi Canada, Lamborghini and Ducati.

Volkswagen Group Canada is a subsidiary of Volkswagen AG headquartered in Wolfsburg, Germany – Europe’s largest automaker and one of the world’s leading manufacturers of automobiles and commercial vehicles.

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