Rentals Night Manager

SUMMARY OF RESPONSIBILITIES:

Reporting to the Rentals and Retail Manager, this is a full-time seasonal position November to April. Flexibility in shifts is important, working day shifts pre and post season, but working exclusively evenings (sometimes late) during operational season. You are part of the management team and on a seasonal basis this team will be responsible for planning and operating the Rentals & Retail Department. Seasonally you will start up and review your area of responsibility, assist with hiring and training of staff, and supervising staff.

Your main focus is working with the team to keep the rentals organized, clean and running smoothly and direct the operation of the rentals team.

DUTIES & RESPONSIBILITIES:

Your areas of responsibilities are the management of the Rental Season Pass system and the operation of the Rental department in the evenings

Communicate daily with your team and sometimes supervisors from other departments who interact with Rentals & Retail.

Be aware of Siriusware

Organize, on a daily basis, your area within the Rental & Retail Department.

Support (represent) other rental managers in their area of responsibility when they are not on shift.

Prepare and deliver pre-season and ongoing training, specifically RSP training and continually review & update next years training manual for your areas of responsibility.

Meet regularly with the Rentals & Retail Manager and report on your area of responsibility. Participate in regular department meetings.

Assist with overall operation of the department in the evening including camps and groups, WAM, RSP & scheduling, excluding Service Shop and Retail

WHAT WE REQUIRE FROM YOU:

Post-secondary education

Minimum 2 years’ experience in a high-volume retail environment

Technical knowledge of the ski & snowboard industry

Technical certification in Head-Tyrolia

Previous supervisory experience

Accuracy and attention to detail

Advanced level of MS Word and Excel skills

Excellent communication and guest services skills

Personal transportation to work outside of shuttle bus schedules

TERMS OF EMPLOYMENT:

Seasonal position, November thru to mid-April

Hourly wage starting at $26/hour (dependent on experience)

Complimentary season pass and shuttle bus pass

Range of industry discounts and perks

Application Process

If working at Mt Seymour sounds like a good fit for you, please send your resume and cover letter to [email protected] indicating the position you are applying for

Mt Seymour is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.