Audiology Support Specialist

Position Overview

We are currently seeking an audiologist or hearing instrument specialist to join our Audiology & Training team.

Job Type: Full Time-Permanent

Location: Kitchener-On Site

As a member of the Audiology & Training team, you will be part of our multi-disciplinary group with responsibilities relating to the following areas:

• Focus on providing audiological phone support to our customers; fitting, troubleshooting, software, instrument selection, etc. and technical product reviews.
• Collaboration with Sales and Training with possibility of some travel requirement.
• Participation in seminars, workshops, and product launches.

Qualifications

• Master’s degree or equivalent in Audiology or Hearing Instrument Specialization.
• 2+ years experience within a clinical environment.
• Knowledge of NOAH and manufacturer software.
• Excellent verbal and written communication skills and interpersonal skills to interact with customers.
• Experience in selection and fitting of Hearing Instruments and FM systems.

Skills and Experience

• Background knowledge and experience with the following audiological tasks:
• • Testing, fitting hearing aids, programming software and verification equipment.
• Strong communication, customer service, interpersonal and presentation skills.
• Excellent time management and negotiation skills.
• Strong technical problem-solving abilities.
• Able to work independently.
• Excellent teamwork skills.
• Bilingual in English and French, written and verbal, will be considered as an asset.

Accommodation

Demant is committed to building an inclusive environment and will provide accommodations in accordance with the AODA (Accessibility for Ontarians with Disabilities Act). Please clearly indicate in your application any accommodations you will require throughout the recruitment process.

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.