Senior Product Manager

Axonify


Date: 1 week ago
City: Toronto, ON
Contract type: Full time
Axonify is the leading learning and enablement platform, redefining frontline performance and empowering companies to achieve unmatched customer experience (CX), higher sales, improved workplace safety, and lower turnover.

We are an AI-first solution, deeply committed to leveraging technology to solve real-world challenges for frontline teams. Our platform transforms slow, inconsistent, or unscalable work processes by integrating thoughtful AI, brain science, and personalized development. This approach ensures genuine impact, helping over 4 million people in 160+ countries unlock their full potential and achieve next-level performance. Our industry-leading 83% engagement rate demonstrates the power of our SaaS platform, which is built on a robust, future-ready AI foundation emphasizing crystal-clear data, continuous growth, and rigorous quality.

If you thrive on turning challenges into opportunities, believe in the collective power of "we," aren't afraid to innovate with a "Let's try this" attitude, and are ready to help us lead the charge in AI-driven enablement, we want to talk to you. Let's change the game together!

The Senior Product Manager is a strategic role at the heart of Axonify’s product offering. You will define and own product strategy for corporate / enterprise SaaS solutions, driving revenue growth, customer acquisition, adoption, and retention, while operating at the intersection of business outcomes, technology, and user experience.

The Impact You'll Have

  • Drive primary market and customer research (qualitative + quantitative), define buyer personas, use cases, user workflows, and deeply understand the job your customer needs to do and the key unmet needs that unlock value.
  • Translate research and insights into prioritized product roadmap, requirements, user stories, release plans, and success metrics (KPIs).
  • Partner cross-functionally with engineering, design/UX, QA, marketing, sales, operations, and support teams to deliver high-impact features, coordinate product lifecycle changes, and orchestrate go-to-market launches.
  • Oversee QA / validation of new features (user acceptance, performance, regression) and ensure quality releases.
  • Enable internal teams (sales, marketing, enablement) with training, collateral, demos, and product messaging.
  • Monitor product performance post-launch (usage metrics, adoption, retention, feedback), run experiments, iterate on features.
  • Mentor junior product team members, lead product discovery workshops, and present to senior leadership/stakeholders to influence strategy.

The Things You Bring

  • 10+ years of work experience with 6 years of product or development/development management or other technical execution experience is a must.
  • Technical aptitude gained through post-secondary education, experience or a combination of both.
  • Demonstrable experience taking new software products from concept to initial launch.
  • Experience with modern go-to-market strategies (PLG, freemium) and lean marketing tactics preferred but not required.
  • Exceptional interpersonal and communication skills, with a proven ability to build rapport and trust with diverse audiences.
  • Strong critical thinking skills and a data-driven, hypothesis-led mindset.
  • High tolerance for ambiguity and comfort working in a fast-paced, experimental environment.
  • A natural curiosity and passion for technology, particularly the application of AI to solve business problems.

It's ok if your experience doesn't check every box! If you check off more than a few - great! We’d welcome a chance to get to know what you can bring, how you can add to our culture, and hear your unique story.

Work location:

At Axonify, we embrace a hybrid-flexible work environment that allows you to choose the best location to support your day the majority of the week. Whether that location is your home office or one of our Axonify offices, located in Waterloo and Toronto, Ontario, you choose.

Wednesdays hold a special place in our calendar as Axonifers, in a commutable distance, gather together in one of our offices for “Work from Work Wednesdays." These face-to-face interactions energize our week with meaningful connection and foster collaboration and innovation. Let’s chat more about our flexible working arrangement!

You will be provided with the tools, resources and support to ensure your success.

The Things You’ll Enjoy

An impactful product that gives back to the communities and frontline workers that support our everyday lives.People with great attitudes that lead to great results through our values: Empathetic, Bold, Innovative and Empowering.A diverse team that celebrates unique perspectives and experiences that add richness to our culture.Leaders that trust deeply who leverage our skills, adapt to us as individuals and encourage us to be our best selves.Our Perks

Ready to join the team? Here’s what’s next.

Apply. Our Talent Acquisition team is committed to providing an outstanding experience throughout your journey with us. Learn more about Axonify by visiting us at www.axonify.com/careers

We believe our team’s unique life experiences, backgrounds, cultures, beliefs and abilities add richness to our culture and depth to our ideas. Our ongoing commitment to diversity and inclusion creates an environment that supports, empowers and delivers a sense of belonging for all members of the team.

We want to remove barriers that may limit you from joining Axonify. Email us at [email protected] to let us know how we can provide you with reasonable accommodations through our candidate journey.

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