Administrative Support IV

Your Opportunity: You’re flexible, detail-oriented, tech-savvy and people-savvy. You know your way around basic office software and have experience with core administrative functions like payroll and scheduling. As an Administrative Support IV - Scheduler, you will provide vital support to multiple programs within the Zone. The Scheduler will use the Environment for Scheduling Personnel (ESP) or Workforce Management (WFM) scheduling application programs and work within established staff scheduling processes to complete complex and often urgent staff scheduling tasks within short timelines. Attention to detail is crucial. You will need to adapt to frequent interruptions and shifting priorities as you ensure that employees are scheduled appropriately, and employee pay data is captured in accordance with AHS policies, procedures, and collective agreement provisions. Your technical and interpersonal communication skills enable you to provide outstanding customer service to valued clients and help with training and orientation of new staff. As the successful Scheduler your key responsibilities will include filling pre-booked and immediate shifts that result from staff vacation, leave of absence, illness and education leave, anticipating staffing needs and informing managers of shifts that require further attention, entering data for payroll, providing scheduling reports, detailing records and compiling/providing statistical information. Your people skills will be key in developing trusted relationships, effective interdisciplinary communication with clients and prioritizing with a patient-focused mindset. Schedulers will be assigned to support the Zone. Staff work at the Staffing Service Centre between 0515 to 2345 with set rotations within those hours. In this role, you will make a difference as you ensure we have the people in place to provide essential patient care Description: As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program

• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: Scheduling Shared Services
• Primary Location: AHS Michener Bend
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 04-NOV-2025
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 17-NOV-2025
• Temporary End Date: 31-OCT-2026
• Hours per Shift: 9
• Length of Shift in weeks: 10
• Shifts per cycle: 43
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $26.07
• Maximum Salary: $31.68
• Vehicle Requirement: Not Applicable

Required Qualifications: Some post-secondary education Additional Required Qualifications: Completion of some post-secondary education (e.g. course(s) in office of business administration, medical office assistant) or other related fields. Knowledge and operation of Microsoft Outlook, Word and Excel Preferred Qualifications: Minimum 1 year customer service experience. Minimum 1 year scheduling experience. Ability to participate and complete the 6-week training course.