User Experience Designer

CarltonOne is a global B2B technology leader, and part of the Goldman Sachs portfolio, helping organizations around the world reward and inspire exceptional people. Our solutions empower employees to be more productive, sales teams to perform at their best, and customers to stay engaged and loyal.

Our platform powers the global engagement industry, enabling companies to deliver impactful employee recognition, customer loyalty, rewards, sales, and channel incentive programs. We partner with over 450 clients, 500 vendors, and serve 14 million members across 185 countries.

Beyond engagement, every CarltonOne solution drives our eco-action mission: funding tree planting to help restore the planet.

To date, we’ve funded over 20 million trees and are on track to plant millions more each year. Learn more at carltonone.com.

About the Opportunity:

Do you want to build something extraordinary? Shape the future of digital experiences? Unlock your full potential in a role where your creativity and ideas truly matter? Now, we’re looking for a UX Designer who thrives on empathy, creativity, and problem-solving to design intuitive, engaging, and impactful digital experiences for our global audience.

Responsibilities:

• Design user experiences from concept to execution: Create user flows, wireframes, prototypes, and high-fidelity designs for web and mobile.
• Champion human-centered design: Conduct user research, usability testing, and A/B testing to uncover insights and validate solutions.
• Collaborate cross-functionally: Partner with product managers, engineers, and stakeholders to shape the product vision and translate business requirements into thoughtful design.
• Leverage cutting-edge tools & AI: Use Figma and FigJam for collaboration, design systems management, and prototyping—while exploring how AI-driven design tools can accelerate workflows and spark innovation.
• Manage design systems at scale: Maintain and evolve enterprise-level design systems to ensure consistency, accessibility, and efficiency across products.
• Identify and solve problems creatively: Spot usability issues, propose elegant solutions, and iterate quickly based on feedback.
• Design with scale in mind: Deliver experiences optimized for responsive and mobile-first environments across multiple devices and platforms.

Qualifications:

• 3+ years of UX design experience, ideally with enterprise platforms or large-scale digital ecosystems.
• Expertise in Figma, FigJam, Figma Make, Adobe XD, and Creative Cloud (basic HTML/CSS skills are a strong asset).
• Experience managing design systems across teams and ensuring scalability in complex environments.
• Strong knowledge of user-centered design (UCD), accessibility, and usability best practices.
• Familiarity with integrating AI tools into design and research workflows.
• Impeccable eye for detail and strong organizational skills—you can juggle multiple projects without losing focus on quality.
• Experience with user research, rapid prototyping, and design thinking frameworks.
• Excellent communication skills—you can clearly articulate design decisions to stakeholders at all levels.
• A collaborative mindset and the ability to translate abstract ideas into concrete, user-friendly designs.

Here are some additional perks that we provide:

• Competitive salary and benefits package.
• Health, dental, and vision coverage.
• 3 weeks’ vacation plus personal days.
• Access to our employee benefits portal for exclusive discounts.
• Monthly company-wide events, celebrations, and team activities.
• Bravo reward points program for recognition and appreciation.
• Convenient office location close to public transit.

How to Apply

If this great opportunity looks rewarding to you, let’s connect. Our online application will give you the option to apply to this role directly.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, or if you need assistance to accommodate a disability, please contact us with the “Help” button in the application.

We will review applications, with priority given to those who have completed the assessment, and look forward to hearing from you.