Brand Ambassador | Costa Rica at The Distillery Winter Village

The Distillery Restaurants Corp.


Date: 20 hours ago
City: Toronto, ON
Contract type: Full time
The Distillery Winter Village is looking for Brand Ambassadors to represent Costa Rica and promote tourism to this beautiful country! They will interact with visitors and ensure they enjoy everything this activation has to offer – sharing some of the history and culture of Costa Rica and what visitors would experience in a visit to the country.

The goal is to provide exceptional service, reply quickly to inquiries, and maintain a high level of customer engagement and satisfaction.

The ideal Brand Ambassador is eager to assist customers/visitors. When communicating, you are patient, empathic, and enthusiastic. You are, by nature, a problem-solver. You can troubleshoot and will conduct research if you lack sufficient information to answer consumer/visitor concerns or inquiries – ideally, you’ve already been to Costa Rica or have some knowledge of the country!

NOTE: You must already have legal permission to work in Canada.


What you’ll experience in the Distillery Winter Village:
  • $20 per hour
  • A beautiful work environment enjoying the Winter Village and Costa Rican vibes at the same time!
  • Opportunities to experience everything the Distillery Winter Village has to offer!

What you’ll be doing:
  • Welcoming everyone to a little taste of Costa Rica as well as the Distillery Winter Village and building an unforgettable experience for them that inspires them to plan a vacation!
  • Ensuring customers/visitors are guided to products and services in a warm and engaging manner.
  • Speaking knowledgeably about Costa Rica and handling all customer/visitor questions or comments confidently.
  • Resolving any issues that may arise.
  • Maintaining a positive and professional attitude at all times while representing Costa Rica and the Distillery Winter Village.
  • Participating in customer service training and tourism training for Costa Rica.
  • Undertaking other related duties as required.

What you’ll bring to the visitor kiosk:
  • EXPERIENCE. Minimum one (1) year experience in a fast-paced tourism or marketing site is preferred but not required as training will be provided.
  • POSITIVITY! You're a bubbly person who enjoys connecting with others.
  • A PEOPLE PERSON. Exceptional relationship building and communication skills are essential to this role. You love meeting new people.
  • ADAPTABLE. Ready and willing to thrive in a busy, ever-changing environment.
  • EDUCATION. You've studied Tourism, Marketing and/or Hospitality and are actively building your career in one (or all!) of these fields.
  • A PIECE OF COSTA RICA! A personal knowledge of Costa Rica is certainly welcomed!

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