Administrative Assistant

H 2 O is a smart water treatment solutions company. We simplify water treatment by integrating state-of-the-art technologies to solve water challenges for good with our team of trusted experts. Our mission is to provide services on an international scale, in a people-oriented, caring environment that fosters professional and personal growth. Be part of our talent pool and grow with H 2 O.

Join us at H 2 O Innovation as an Administrative Assistant based in Calgary! As a vital member of our team, you'll spearhead exceptional customer and supplier service while seamlessly managing administrative duties.

The Benefits

Overall remuneration including:

• Profit sharing bonus program;
• Group Insurance plan including dental, vision & telemedicine;
• RRSP plan with employer's contribution;
• Three (2) weeks of paid vacation per year;
• Twelve (10) paid sick days per year.
  
  

The Day-to-Day

• Provide excellent internal and external customer/supplier service: handle incoming calls, respond promptly to emails, handle customer/supplier requests;
• Create customer orders through the ERP system;
• Perform expediting activities and follow ups with customers and suppliers regarding orders;
• Process shipping and receiving administrative activities;
• Data entry for various areas of procurement, sales, manufacturing and quality activities;
• Suggest improvements, process changes and efficiency gains on daily tasks;
• Keep the delivery dates and pricing information in the costing tools accurate;
• Use the company ERP system (IFS);
• Use communication methods effectively (MS Teams, phone calls, Outlook, etc.);
• Perform any other administrative tasks requested by the supervisor to support the various internal customers and business lines of H2O Innovation.
• Support with HR, safety and payroll related functions as needed.
  
  

The Skills We Are Looking For

• Possess 2 to 5 years of relevant experience;
• Hold professional or college training in administration, secretarial, or related disciplines;
• Demonstrate proficiency in Microsoft 365 applications, including Excel, Word, PowerPoint and Teams;
• Have prior Experience using an ERP system;
• Display a customer-centric approach towards internal clients;
• Be autonomous, organized and attentive to details.
  
  

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