RQ09874 - Business Analyst - Senior at S M Software Solutions Inc

Client: Ministry of Public and Business Service Delivery and Procurement

Work Location: Toronto, Ontario, Onsite

Estimated Start Date: 2025-11-21

Estimated End Date: 2026-03-31

#Business Days: 89.00

Extension: 240.00

Hours per day or Week: 7.25 hours per day

Security Level: CRJMC

Must Have

• Experience conducting requirements gathering and developing documentation
• Demonstrated experience with developing business strategies, business process re-engineering
  
  

Nice Have

• Experience with OnTrack system is an asset
  
  

Description

Responsibilities

• Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
• Interacts with the business stakeholders and subject matter experts to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
• Prepares and advises on business analysis policies, processes, best practices, and standards to promote a comprehensive and consistent business analysis practice within the organization.
  
  

General Skills

• Leads and conducts business analysis to assess client’s business problems/opportunities and documents the business requirements so that I&IT solutions can be determined.
• Applies reengineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
• Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of the project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
• Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives.
• Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mock-ups, etc.
• Conducts business modelling; use case modelling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
• Monitors progress, resolves problems, and reports regularly to I&IT management and stakeholders.
• Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up.
  
  

Experience

• Developing strategies, preparing business cases and cost-benefit analysis.
• Conducting requirements gathering, developing documentation, including presentations and briefing notes, and conducting stakeholder engagement.
• Using Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
• Awareness of emerging I&IT trends and technologies.
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
• A team player with a track record for meeting deadlines.
  
  

Desirable Skills

• Experience in the use of information retrieval packages.
• Knowledge and understanding of Information Management principles, concepts, policies, and practices.
• Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions.
• Experience with a wide range of methods, tools, and techniques for business analysis such as: business functional modeling, business event modeling, business process mapping.
• Experience in structured, object-oriented, and agile methodologies for user requirements.
• Experience developing performance measures for business analysis evaluation and subsequent follow-up.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
  
  

Experience And Skill Set Requirements

Price – 30%

Business Requirements Gathering / Documentation – 20%

• 10+ years of experience in a business analyst capacity, with clearly demonstrated work.
• Experience conducting requirements gathering and developing documentation.
• Demonstrated experience developing business strategies and performing business process re-engineering.
• Demonstrated experience preparing business cases, cost-benefit analyses, and feasibility studies in complex project environments.
• Experience using a wide range of methods, tools, and techniques for business analysis such as (but not limited to):
• Business functional modelling
• Business event modelling
• Business process mapping
  
  

Technical Experience – 20%

• Demonstrated experience with GUI and user interface design, including mock-ups (e.g. Balsamiq).
• Demonstrated experience with Joint Application Development (JAD), Unified Modelling Language (UML), and Computer Aided Software Engineering (CASE) tools.
• Demonstrated experience with Document Management Systems and/or Customer Relationship Management (CRM) systems.
• Exposure to working in diverse business environments and with enterprise-wide systems.
  
  

System Functional Requirements – 20%

• Ability to work collaboratively with business and development teams to document system requirements.
• Demonstrated experience creating:
• Business Cases
• Screen Designs / User Interfaces
• Business Process Models
• Privacy Impact Assessments (PIA)
• Threat Risk Assessments (TRA)
• Logical architecture artifacts, among other deliverables.
• Demonstrated experience with Business Architecture.
  
  

Communication Skills – 10%

• Demonstrated analytical problem-solving and sound decision-making skills.
• Experience negotiating using both verbal and written communication.
• Proven experience working in team-based environments with a record of meeting deadlines.
  
  

Note

• This position is listed as "Onsite"; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location.
• Extension Option: Upon manager approval, this contract is eligible to be extended by 240 business days.
  
  

Eligibility and Application Steps

If you are enthusiastic about this exciting opportunity, we kindly request you to provide the following documents: [email protected]

Without mandatory documents, we cannot submit a candidate.

• Updated Resume in word format (Mandatory)
• Skills Matrix and References (Mandatory)
• Expected hourly rate (Mandatory)
• Visa Status (Mandatory)
• LinkedIn ID (Mandatory)
  
  

Please only apply if you meet the qualifications mentioned above. Feel free to share with your network or tag someone who fits for this role!

If you have any questions or need further clarification, feel free to call or text at (647) 408-1348.