Cabin Safety Manager - Full Time - Saskatoon at Rise Air

Cabin Safety Manager

Location: Saskatoon, SK

Type: Full-Time

Why You'll Love This Role:

• Be a part of aviation operations: Guiding and inspiring a team of flight attendants who bring safety, service, and smiles to every flight.
• Shape the passenger experience from takeoff to touchdown: Your leadership directly influences how customers experience Rise Air's service
• A job that is never on autopilot: Every day brings new challenges, opportunities, and adventures (and a few great views from 20,000 feet).
• Collaborative Environment: Work closely with industry experts and regulatory bodies like Transport Canada to maintain top-tier standards
• Feel-Good Work: Be part of a company that is 100 per cent Indigenous-owned, values diversity, and gives back to community

What You'll Be Doing:

Under the general direction of the Vice President (VP), Flight Operations, this position is responsible for the coordination, direction, overall management and supervision of flight attendants. The Cabin Safety Manager also performs flying assignments as required.

Your responsibilities will include:

• Manage flying activities, ensuring the safe and effective usage of aircraft by meeting company and government regulations.
• Management of any cabin safety-related safety management system (SMS) reports or responsibilities.
• Maintain accurate and up to date training and related records including flight times and all flight attendant training.
• Assist in coordination of all in-flight services and ensure customer service standards of the company are met.
• Assume any responsibilities delegated by the VP of Flight Operations.
• Coordinate all flight activities and flight attendant schedules with dispatch,
• Engage in positive relationships with external customers in relation to activities that may affect aircraft operations.
• Provide leadership and direction through effective ongoing communication with management and conduct monthly department meetings with flight attendants.
• Supervise the work of flight attendants and ensure that professional standards are always maintained. Engage in approved performance management processes, including disciplinary measures when required.
• Train flight attendants in accordance with Transport Canada-approved standards, i.e., Flight Attendant Standard TP 12296.
• Maintain an up-to-date library that contains applicable training and procedures manuals, safety feature cards, etc.
• Ensure that all flight attendant training is current and approved.
• Manage the day-to-day administrative tasks pertaining to scheduling, compensation, vacation, expenses and working conditions.
• Maintain current knowledge of all Transport Canada rules and regulations and company policies and procedures.
• Liaise with government, law enforcement, and security officials where required.

You Might Be the Perfect Fit If You Have:

• Hands-on flight experience: You have spent a few years in the cabin crew world and know what it takes to deliver exceptional service while keeping safety front and center.
• Strong leadership instincts: You thrive on coaching, motivating, and mentoring others, bringing out the best in your team while maintaining professionalism and high standards.
• A talent for problem-solving: Whether it is scheduling challenges, operational hiccups, or customer concerns, you are quick to assess, decide, and act with calm confidence.
• Excellent communication skills: You are a clear, confident communicator who can build strong relationships with crew, management, and stakeholders.

What You'll Need:

• Knowledge and skills required for this position include a high school diploma, three to five years' experience in an airport environment, and a minimum three years' progressive flight attendant experience. Post-secondary education is an asset. A combination of education and experience may be considered.
• Ability to pass the written and in-person testing as required by Transport Canada standards.
• Ability to obtain flight attendant certification on company aircraft requiring flight attendants.
• Proven relationship management skills and demonstrated ability to influence, collaborate and negotiate with both internal partners and external stakeholders to achieve results.
• Professional judgement and well-defined conflict resolution skills in handling sensitive situations with tact, diplomacy, and high ethical standards.
• Strong verbal and written communication and presentation skills.
• Sound problem solving, decision-making, analytical thinking, planning, prioritization, and execution skills.
• Excellent people management skills with demonstrated ability to supervise, train and motivate.
• Excellent time management skills with the ability to organize, multi-task and prioritize.

We're going places - and we want you to join us. Apply today!

As this is a Safety Sensitive Position, selected candidate(s) must test negative for controlled substances and alcohol prior to employment.

Rise Air is committed to employment equity, diversity and inclusion and we welcome Indigenous people with all levels of education and experience to help build a more inclusive and representative airline. We work towards creating a respectful environment to explore, learn and communicate and our programs are directly influenced by our organizational values of safety, service, integrity, sustainability and passion. We actively recruit individuals who add their diverse voices and contributions that define the success of our company. All qualified candidates are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given priority. If you have a disability or medical necessity, please notify us and we will work together on your accommodation request. Preference is given to qualified Indigenous applicants who apply for positions with Rise Air.

LandCultural Acknowledgement

We respectfully acknowledge that we are situated on the territories of Indigenous peoples who have occupied these lands for thousands of years, including the First Nations of Treaty 6 (Saskatoon, Prince Albert, La Ronge), Treaty 8 (Black Lake, Fond du Lac, Stony Rapids, Uranium City), and Treaty 10 (Lac la Ronge, Hatchet Lake, Wollaston Lake, Buffalo Narrows), as well as other on-Treaty First Nations and Metis. We recognize that we benefit from the lands. We are dedicated to ensuring that the spirit of reconciliation is honoured and respected and together we are inspiring Indigenization at the heart of Rise Air.