Patient Care Coordinator - Dr. Kerby Bruce & Associates at Dentalcorp

About us:

Dr. Bruce, Dr. Holden, Dr. Bonvie, and Dr. Doucet are committed to creating an outstanding work environment where clinical excellence and state-of-the-art technology come together. Our family-friendly practice offers a diverse range of dental services, including general and cosmetic dentistry, oral surgery, dental implants, and children’s dentistry.

We focus on providing our team with the resources and support needed for professional growth, making our practice an excellent place to advance your career in dentistry.

Charlottetown offers a unique mix of vibrant culture, fantastic festivals, artisan shops, and world-class restaurants, enhancing your overall lifestyle experience.

Apply today and take the next step in your dental career with us!

Schedule:

Monday - Friday: 8:00 AM - 5:00 PM

Benefits of Joining Our Team:

• Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us
• Competitive compensation: $22.00 - $26.00/hr with annual performance reviews, hourly rate is dependent on candidates years of administrative experience
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility, no evenings and weekends
• Access to modernized technology to provide optimal oral care to patients
  
  
  

Responsibilities:

• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills
  
  
  

About You:

• Minimum 1 year of Administrator experience
• Clinical or Dental background considered an asset
• Experience with Dental software is an asset
  
  
  

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.