Social Media & Community Manager at Fireflies.ai

Fireflies.ai is the #1 AI teammate for meetings, trusted by over 20 million people across more than 500,000 organizations from fast-growing startups to Fortune 500 enterprises. Whether in sales, project management, marketing, operations, or product development, Fireflies is revolutionizing team collaboration by capturing knowledge, automating repetitive tasks, and enhancing productivity before, during, and after every meeting.

Recognized as a category-defining platform, Fireflies has achieved unicorn status with a valuation exceeding $1 billion. Ramp data shows Fireflies is the 6th most purchased AI platform in the US. Chances are, you’ve already seen Fireflies in action, quietly powering one of your recent meetings.

At Fireflies.ai, we’re building more than a brand — we’re building a community of people who love AI productivity tools and share our story online.We’re looking for a Social Media & Community Manager who can shape Fireflies’ voice across platforms, engage our audience meaningfully, and make our social presence stand out. You’ll own everything from content planning to day-to-day engagement, and work closely with our influencer marketing team to ensure creator-led stories align with our brand narrative.This is a hands-on, high-ownership role — perfect for someone who lives online, understands internet culture, and knows how to turn brand followers into active advocates.

What You’ll Do

• Manage and grow Fireflies’ presence across LinkedIn, X, Instagram, YouTube, and emerging platforms.
• Plan and execute social media calendars that balance education, storytelling, and brand recall.
• Engage with users — respond to mentions, comments, and community posts to keep conversations active and authentic.
• Collaborate with design, product, and content teams to produce engaging campaigns.
• Monitor social trends and jump in on relevant conversations in real time.
• Analyze performance metrics, track engagement, and share insights to optimize content strategy.
• Partner with the influencer marketer to align creator campaigns with overall brand messaging.
• Share community insights and social data to guide influencer strategy.
• Repurpose creator content across Fireflies’ social channels and help amplify key campaigns.
  
  

What We’re Looking For

• 3–5 years of experience in social media management or community marketing, preferably in a Tech/SaaS environment.
• Strong grasp of online culture, platform trends, and what drives engagement.
• Excellent writing instincts and visual storytelling sense.
• Bonus: you’ve been a content creator yourself or have strong on-camera presence — comfortable recording short videos or hosting community moments.
• Analytical and creative — able to blend performance insights with storytelling.
• Organized, proactive, and able to juggle multiple initiatives with ownership.
  
  

Values That Are Important To Us

• You should be a great communicator and culture maintainer
• Take a look at our culture document
• You're data-driven and customer-focused
• You value fast & incremental engineering cycles
• You maintain design excellence and minimise complexity
• You measure your results & automate when possible
• You get 10% better at something every week
• You have an internal compass and take accountability & initiative
• We value overcommunication, candid feedback and a results-driven culture
  
  

Perks And Benefits

• Competitive compensation
• Work remotely anywhere in your respective country
• Ability to move laterally within a team and grow rapidly
• Paid time off and flexible leave policy
• No boss culture
• Flexible working hours
• LGBTQ+ friendly
• Company offsites
• Tech reimbursements
  
  

About us:At Fireflies.ai, we’re revolutionizing the way teams interact with AI in their daily work. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from top-tier investors like Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies is driven by a passionate 100+ member global team spanning 20+ countries and every timezone. We’re building a world-class, global-first team, and we dogfood our product to do so.

We are an equal opportunity employer and strongly value diversity at our company because our team will be stronger with different perspectives and experiences. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.