OPERATIONS ASSOCIATE - 3 MONTH FIXED TERM at Louis Vuitton

Poste

Louis Vuitton is seeking a high caliber, operationally sound, and commercially minded Operations Associate to join its team on a 3-month Fixed Term Contract.

As an Operations Associate, you will be an ambassador of the Brand. You will assist the Operations Specialist in operational functions, proactively encourage the achievement of operational objectives and ensure that the highest level of Client experience is delivered through strong operational support. You will represent the Brand values and demonstrate the Louis Vuitton attitudes towards Clients and team members.

Missions

In this role you will support training on all operational procedures and communication systems, as well as build a positive work environment by encouraging collaboration within the team and managers. Additionally, this role will ensure the highest standards in preparing and packaging client merchandise and leading all aspects of the client delivery process; inclusive of communication, troubleshooting and delivery support.

As an Operations Associate, you will ensure business opportunities are improved through efficient sales floor management. In partnership with the Client Care team members, you will facilitate flow of repairs to ensure the aftersales critical metrics are achieved.

With your operational expertise, you will support inventory and the shipping/receiving lifecycle in an efficient, clean, secure, and organized fashion. In addition, you will serve as point person to guide and train store teams on the process and company compliance directives. In collaboration with management, you will assist with the maintenance of the store facility, ensure organization of all back of house areas and act as on-site technological support.

Profil

Essential responsibilities of the Operations Specialist include:

• Service Excellence
• Optional: Selling and Floor Management
• Store Facility and Systems
• Inventory Support
• Financial
• Policies and Procedures
• Client Care (& Alterations when applicable)

Informations complémentaires

Louis Vuitton is proud to be an equal-opportunity employer. We welcome and encourage applications from people with disabilities and recognize the importance of Equality, Diversity, and Inclusion. Accommodations are available for applicants with disabilities throughout the recruitment, selection and assessment process. If you require accommodation, please let us know in advance and we will work with you to meet your needs (please contact our toll free hotline at 1-877-778-5463 with any accommodation requests).

Please note, we appreciate all applicants for their interest but only those selected for an interview will be contacted.