Benefits Advisor at Capilano University

Competition Number S181444P
Position Title Benefits Advisor
Position Number E99919
Employee Group Exempt (non-union support staff)
Position Status Regular Full-Time
Start Date
End Date (if applicable)
Department Financial Services
Additional Notes
Location North Vancouver
Working with us At Capilano University, learners are our focus. Guided by the goals outlined in Envisioning and Illuminating 2030, employees play an essential role in creating an exceptional learning experience for and with learners and are central to a thriving campus community. Together, we are inspired by imagination and Capilano University is one of the leading teaching-focused universities in British Columbia and one of BC’s Top Employers. Grounded by our sense of purpose, we offer a meaningful, friendly, and dynamic work environment
About the role Under the direction of the Manager, Payroll and Benefits, the incumbent provides professional benefits advice. The incumbent is responsible for coordinating benefits plans and spending accounts with vendors, investigating and resolving claims discrepancies, providing timely customer service to University employees on benefits matters, preparing and analyzing information for collective bargaining, and administrating benefits.
ILLUSTRATIVE EXAMPLES OF DUTIES

• Meet with new employees to review benefits package and assist with their benefits selections.

• Coordinate and provide timely confidential advice and guidance to employees regarding benefits, retirement, pension, and related matters.

• Maintain benefits component of the HR / payroll information system software. Process employee benefits and status changes on internal and carrier records. Communicate changes to employees and Payroll department.

• Ensure systems are established and followed to meet requirements as set by government agencies, collective agreements, and benefit carriers.
• Maintain self-insured benefits for employees on leave. • Liaise with benefits providers, insurance carriers, and other agencies regarding assessing and challenging questionable claims, claim processing problems,

Experience, competencies & qualifications REQUIRED TRAINING AND EXPERIENCE

• Completion of a Bachelor’s degree with courses in accounting and benefits administration, human resources, and/or payroll

• Completion of accounting or benefits designations is an asset

• Minimum three (3) years of experience in benefits, human resources and/or payroll administration for a large multi-union environment.

For more information For more information, please see the complete job description
Benefits At Capilano University, we understand that there is more to life than work. That is why we offer comprehensive benefits and support to help you and your family live a balanced life.

Take a sneak peek to see what it is like to work at Capilano University
Posting Detail Information

Days and Hours of Work Our standard work week is Monday to Friday, 8:30am – 4:00pm
Bridge Period (if applicable)
Pay Group 8
Salary The typical salary range for this role falls between $74,168 – $98,891per annum, commensurate with experience, education, and internal equity, with future opportunities for performance-based pay and career progression.

Additionally, we offer a comprehensive total rewards package, including a defined pension plan, employer paid benefit premiums, and more
Union N/A
Job Open Date 10/24/2025
Job Close Date 11/09/2025
Open Until Filled No