People & Culture Coordinator (12 month contract) at ACTO

Job Type: Full-time

Role Type/length of contract: 12 month contract

Job Location: Greater Toronto Area (Hybrid remote)

About Us

ACTO is an Intelligent Field Excellence (IFE) platform built for life sciences that unifies human intelligence with empathetic AI to help Sales, Medical, Market Access, and Marketing teams improve customer engagement and brand performance. With ACTO, biopharma companies can ensure field professionals are always competent, confident, and credible in face-to-face HCP interactions, while providing senior leaders and frontline managers with the insight they need to drive continuous field force effectiveness.

As a validated platform compliant with FDA 21 CFR Part 11 and SOC 2 Type II certified, ACTO is the trusted partner for intelligent field excellence in the life sciences industry.

Role Summary

As a People & Culture Coordinator, you will play a key role in supporting ACTO’s growing People & Culture (P&C) function. You’ll support end-to-end talent acquisition, new hire onboarding, performance management coordination, and employee engagement initiatives that strengthen ACTO’s culture and employee experience.

In This Role, You'll Be Responsible For

Talent Acquisition & Onboarding

• Coordinate and execute the full recruitment lifecycle, including job postings, interview scheduling, candidate communications, and onboarding.
• Maintain and improve recruitment tools hiring managers and interview panels.
• Support onboarding programs to ensure an exceptional new hire experience, from offer acceptance to first 90 days.
• Evaluate and maintain training materials working cross-functionally to align with product changes.
  
  

Performance & Development

• Assist in the administration and rollout of performance review cycles, engagement surveys, and talent programs.
• Support the development of P&C policies, training materials, and internal communications.
  
  

Administrative & Compliance

• Maintain accurate employee records in accordance with company policies and employment legislation.
• Prepare and manage employment documentation, including contracts, letters, and employee changes.
• Ensure compliance with relevant employment standards and privacy regulations.
• Assist with HR reporting and metrics (e.g., headcount, turnover, time-to-fill, engagement results).
  
  

Employee Engagement & Culture

• Support initiatives that promote ACTO’s culture, values, and “Be Human” core value.
• Assist with planning and executing employee engagement programs, social events, and recognition initiatives.
• Collaborate on internal communication campaigns and activities that build team connection and inclusion.
  
  

General P&C Support

• Provide day-to-day support for employee inquiries, HR systems, and programs.
• Assist with ad hoc P&C projects and process improvements as the function scales.
  
  

To Be Successful In This Role, You'll Need

• 2–3 years of experience in HR coordination, recruiting, or generalist functions (preferably within tech or high-growth environments).
• Postsecondary education in Human Resources, Business Administration, or a related discipline.
• Strong organizational skills, with the ability to manage multiple priorities simultaneously.
• Excellent communication and interpersonal skills to build trust across teams.
• Experience using ATS or HRIS systems (e.g., Collage, Bamboo).
• Proficiency with Google Workspace and/or Microsoft Office Suite.
• Interest/proficiency in AI tools.
• A self-starter who embraces change, takes initiative, and turns ideas into action.
  
  

Bonus Points If You Have

• Experience working in a SaaS or startup environment.
• Knowledge of employment legislation and HR best practices in Ontario.
  
  

What You’ll Enjoy About ACTO

• Industry leading, multiple award-winning technology
• Competitive compensation package
• Being part of a mission driven organization with the ability to drive solutions that focus on improving patient outcomes
• Results-driven and collaborative culture
• Remote work with opportunities for in-person collaboration
• Company MacBook
• Flex hours (overlapping with our core hours)
• Participation in group benefits plan
• Flexible PTO
  
  

At ACTO we believe diverse and inclusive teams perform better. We are an equal opportunity employer and are committed to working with applicants requesting accommodations during our interview process.

We may use AI-powered tools during parts of our hiring process to help review applications and support candidate communication. These tools are designed to assist our team, but all final hiring decisions are made by human recruiters and hiring managers. If you have any questions or concerns about this process, please let us know.

We thank everyone for their interest in ACTO, only those applicants that have been selected for an interview will be contacted.