Training Co-ordinator at Centrecare

About Access Wellbeing Services (AWS)

Access Wellbeing Services (AWS) is a social enterprise division of Centrecare Incorporated, delivering mental health and wellbeing services to organisations across Western Australia. We are a values-based organisation that works with our corporate and government customers to support the development of healthy work cultures through our Employee Assistance Program, counselling, and training services. We do this with genuine care for the people we serve and re-invest all profits into supporting community programs.

Role Overview

This flexible part-time (22.8 hours per week) position is based in Perth CBD, reports to the Clinical Services Manager and working closely with the Business Executive.

This is a newly created role within AWS with responsibility to coordinate and oversee the delivery of training offerings to our customer organisations. The role will work with internal and external stakeholders to assess and document training needs, recommend appropriate options, and coordinate the scheduling and delivery of training workshops.

The position will also maintain and grow AWS’s pool of qualified trainers, ensuring they hold the appropriate credentials, skills, and alignment with Centrecare’s values. Working as part of a small and supportive team, this role offers the opportunity to contribute to Centrecare’s mission of promoting mental health and wellbeing across Western Australian workplaces.

Key Responsibilities

• Coordinate, promote, and support the delivery of workplace training workshops for AWS EAP customers.
• Liaise with customer representatives to assess and document training needs, recommend appropriate options, and coordinate scheduling and logistics.
• Build and maintain positive customer relationships, ensuring responsiveness and high satisfaction.
• Coordinate the recruitment and management of qualified trainers, ensuring they maintain suitable credentials, skills, and alignment with Centrecare’s values.
• Assist with developing, reviewing, and updating training materials and presentations as required.
• Maintain accurate records of training delivery, participation, and feedback. Contribute to monthly reporting processes for managers and programs.
• Provide assistance to senior employees and undertake duties of a specialised nature within the scope of the role.
• Promote training services to new and existing customers in collaboration with business development.
  
  

Selection Criteria

• Minimum Certificate IV in Training and Assessment or a related field.
• Previous experience in training coordination, administration, or program support.
• Strong organisational and time management skills with attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency with Microsoft Office and digital platforms for scheduling and reporting.
• Valid Western Australia Working with Children Check.
• Valid Western Australia driver’s licence.
• Valid National Police Clearance
  
  

Benefits

• Access to corporate health cover provided by Bupa and Medibank Private
• Excellent salary packaging options (up to $15,900)
• Annual leave loading at 17.5%
• Extra 5 days leave per year pro rata
• Access to professional development training
• Insurance cover to and from work
• Employee Assistance Program
  
  

How to Apply

Click apply for this job to visit our online job board. Please note that successful applicants must meet the selection criteria.

Shortlisting will commence upon receipt of applications, Centrecare reserves the right to close the position early if needed.

Should you have any queries please contact Caroline Jusman - Human Resources Officer on (08) 9325 2244 for a confidential discussion.

At Centrecare

Children feel Valued, Heard, and Safe: Centrecare is fully committed to the National Principles for Child Safe Organisations, child safe cultures and practices. harm. Centrecare also believes that all children are valuable and worthy of respect. It strongly supports the rights of the child and is committed to ensuring the safety, wellbeing and protection of all children who are in contact with or receive its services.

We are Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.

We support the Uluru Statement from the Heart: We are committed to walking alongside First Nations people to support a more inclusive Australia and Closing the Gap.

www.centrecare.com.au