Navigator at Canadian Mental Health Association Peel Dufferin

Canadian Mental Health Association Peel Dufferin (CMHA Peel Dufferin) is pleased to partner with various agencies in Dufferin, to offer services to the local community at the *new* Dufferin based Homeless and Addictions Recovery Treatment (HART) Hub.

HART Hubs are community-based care hubs designed to address mental health, addiction and housing needs for people experiencing homelessness. They provide integrated care, offering a wide range of services such as primary care, mental health services, addiction care and employment supports. With targeted community outreach and rapid referral pathways, HART Hubs aim to support individuals with complex needs, helping them recover, achieve housing stability, and inclusion.

Why join CMHA Peel Dufferin?

Support your community. Advance your career. Fulfill your purpose.

Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.

What We Offer

As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.

In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits, we offer our team members some unique perks that really stand out:

• 4 weeks accrued vacation
• Up to 18 paid sick days accrued per year, plus 2 flexible days each year
• HOOPP Pension Plan
• Ongoing professional development plus $250 annual funding for continuing education and certifications
• $350 annual allowance to invest in achieving your personal wellness goals

We're looking for a full-time permanent Navigator to join our team!

As part of a multi-disciplinary team, the Navigator will complete all necessary assessments to better understand client needs, provide appropriate immediate interventions, and develop a plan for additional services as part of a stepped care approach.

Status: Permanent full-time, 37.5 hours per week. Availability between 8am-9pm Monday-Friday, occasional weekend shifts between 8am-8pm. Note, this posting is for an active vacancy.

Salary: $61,201.01 - $72,001.19 annually. (Candidate qualifications will be considered when determining the starting salary)

Location: This position is based out of 30 Centre St., Orangeville . Due to the nature of this program, this role is on-site and/or community based.

What You Will Do:

• Act as a low-barrier first clinical response and front-line resource to the community, including assisting the registration and intake and processing referrals from other sources
• Conduct screening/assessment interviews with clients requesting services
• Develop a client centered case plan in collaboration with the client and any identified support within a stepped-care approach
• Work to establish rapport and build client engagement with available supports
• Assess for risk and provide crisis support; make connection to crisis services when appropriate
• Provide short term task-based interventions or single session 1:1 support for clients who will benefit from supports to alleviate any immediate distress.
• Facilitate and create groups as needed and act as a back-up facilitator.
• Contact with primary care at regular intervals to report clients’ service initiation and communicate interventions and care plans.
• Work collaboratively with Dufferin Bolton Caledon Multi-Disciplinary Team and HART Hub Dufferin Team to support both organizational needs (e.g., volumes across all regions)
• Develop formal and informal links and networks with other community resources
• Coordinate services within the multidisciplinary team at the HART Hub Dufferin
• Make appropriate external referrals as per the client centered case plan
• Keep up to date with knowledge of external community resources
• assess for risk and respond with mitigation strategies, including crisis intervention and de-escalation supports and connecting to crisis services when appropriate

This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

What You Need to Join Our Team:

• Bachelor's Degree or Diploma in Social Work, Sociology or Health Services
• Minimum 2 years of experience in the mental health and addictions sectors with a focus on assessment, brief interventions and short term supports
• Experience in the application of a variety of screening and assessment procedures and tools
• Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence.
• Openness to operate from an anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional framework.
• Willingness to learn and apply practical understanding of different elements of diversity, such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration and precarious status, family status, etc.
• Fluency in a second language, including ASL (American Sign Language) is considered an asset.
• Valid Canadian driver’s license and access to an insured automobile in good repair
• A satisfactory Vulnerable Sector Screening (Police Check) report

Deadline to Apply: Monday November 10th 2025 at 5:00 PM

At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.

Apply Now and EMPOWER your career!