Technical Program Manager at Loblaw Digital

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

The Impact You Will Make

Our Technical Program Managers are integral to how we operate at Loblaw Digital and are responsible for not only ensuring that eCommerce Technology initiatives are delivered on-plan; but also ensuring collaboration and enablement amongst our cross-functional teams. Our network of team members is deployed across all our businesses, and strategically placed throughout our shared capabilities…we operate as a unit with a vision focused on: bridging functions by making connections, inspiring transparency, communicating facts clearly, and enabling solution-forward ideas collaboratively.

As a Technical Program Manager (TPM) you will manage technical eCommerce initiatives that span across multi-disciplinary teams (both internal at Loblaw Digital and externally with the broader enterprise). You will create and track detailed plans, manage, and resolve issues and risks, work alongside integrated teams, and communicate status and priorities through succinct updates – contributing to helping build and run our businesses, not just manage projects! Candidates should have extensive experience managing and launching large-scale technology projects and be comfortable articulating sound project management fundamentals, technical acumen, and examples of collaboration and partnership with cross-functional groups.

Please note Loblaw's Return to Office Policy is 4 days in the office

What You Will Do

• Lead end-to-end plan and delivery management of technical solutions for business and technology initiatives
• Enable and foster relationship management, stakeholder communication, and management of cross team dependencies, including and not limited to scoping, planning, prioritization, escalation, capacity planning, as well as management of cross-functional alignment
• Partner and collaborate with product, technology, business, and cross-functional partners to support business objectives through plan definition management, delivery management, proactive resolution of project risks/issues, and cross-functional roadmap efficiencies
• Drive technical delivery and lead technical program management in our organization by bringing teams together to proactively plan and align on strategies that are both interim solutions, and long-term investments
• Embrace our culture and drive collaboration, partnership, and excellence
  
  

Sound Like You?

• 1+ years of experience managing AI/ML/Data Science projects/programs.
• 3+ years of experience managing consumer facing eCommerce projects/program across web and mobile technologies
• Strong inter-personal and communication skills including ability to work in a cross-functional environment, as well as communicate with all levels of the organization clearly and succinctly
• Demonstrated skills and experience managing software development and/or eCommerce initiatives (retail experience an asset) leveraging agile/scrum methodologies while driving clear action and ownership
• Forward, proactive, and strategic thinker with the ability to think outside of the box
• Effective at communicating technical constructs and concepts to non-technical stakeholders
• Experience managing projects/programs: in cloud environments, especially Google Cloud Platform (GCP); ecommerce microservices design and delivery; requiring data engineering work, building data pipelines, and automating processes preferred
  
  

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

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