Automation Solutions Developer at Challenger Motor Freight Inc

Challenger Motor Freight Inc. is an equal opportunity employer committed to creating a diverse and inclusive workplace. We strongly encourage applications from all qualified candidates, including women, members of visible minorities, persons with disabilities, and aboriginal peoples. If you require any accommodations at any stage of the recruitment process, please don’t hesitate to reach out to us at [email protected]. We are dedicated to ensuring an accessible and supportive experience for every applicant.

Envision:

Working for a company dedicated to personal career growth and opportunity in moving the organization forward. Challenger Motor Freight Inc. is a Platinum Club Member in Canada’s 50 Best Managed Companies. Our success is directly attributed to our dedicated and talented team of professionals who work hard together with a common purpose – to keep us on the leading edge in safety, technology, and analysis.

It’s not by chance that Challenger is a leading North American freight transportation company. In 40 years, Challenger has grown from one person with a vision and a truck to an international transportation and supply chain management company.

We win as a team when we work as a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People, Customer, and Profit. If you’re looking to work for a dynamic, fast-paced, progressive organization then apply with us.

We offer the following in our search for engaged employees looking to become part of a successful team:

• A continuous learning environment that develops your individual career goals
• A continuous improvement environment where all ideas are explored
• Engaged coaches and mentors who will provide guidance but also allow autonomy
• Team atmosphere
• Competitive and comprehensive total rewards package including company paid group benefits and company sponsored retirement savings plan
• Support of professional memberships and certifications
• Standard office hours; Monday to Friday from approximately 8:00am to 5:00pm

We are committed to protecting the health, safety and wellbeing of our employees, and have implemented Company-wide best practices which includes daily health questionnaires for our employees, mandatory facemasks in communal locations, virtual meetings, social distancing guidelines and additional cleaning procedures.

The Opportunity:

The Automation Solutions Developer is responsible for assisting in building out and completing automation solutions, developing technical products to assist existing process, as well as helping answer business questions using our data-rich ecosystem. The main mandate will be to learn and utilize primarily, UiPath, Microsoft PowerApps Platform and any other technical solution to achieve deliverables.

The individual will place a high emphasis on process improvement and logical problem-solving, using in-depth analysis of the problem statement and working diligently to build out robust automation workflows.
The chosen candidate will be a critical thinker with the ability to work independently to complete a wide range of analysis while also being able to work in a team to collaborate and support on a wide variety of profit-related initiatives.
 
Using a customer-centric approach to find the right problems, the chosen candidate will use design thinking methodologies to identify, analyze and document current business processes. 

Key Accountabilities:

Process Improvement & Implementation of Automation (75% of weekly time)

• Work with key stakeholders and subject matter experts to design, develop, deliver, and maintain RPA solutions to automate identified business processes prioritizing the execution of initiatives to align with company vision
• Use design thinking methodologies to identify, analyze and document current business processes
• Apply Lean improvement methodologies to all initiatives, always place emphasis on the problem, not the solution
• Assist in the creation of action plans and technical solutions to implement automated/streamlined processes and technical product solutions designed to increase operational efficiencies and reduce waste
• Leverage Low-Code Applications like UiPath and Power Platform coupled with SQL to provide technical solutions to end-users throughout the company
• Steer citizen developers and business partners to ensure consistent and reliable scripts and service through the Center of Excellence governance
• Ensure all automations are compliant with security directives and policies
• Participate in technical discussions and develop strategies to solve technical challenges
• Research new technologies bringing process efficiencies and economic value to the business

API and EDI Data Integrations - 20%

• Coordinate EDI and API integrations between vendors, customers by using 3rd party Managed Partners for cloud-based applications integrations
• Develop and oversee Blockly-based Automations in our Customer and Carrier Portal
• Develop API Integrations using Blockly-based workflow
• Troubleshoot and Root Cause challenging TMS related issues using SQL Server to understand store procedures and help enable the BI and Development Team members as needed on complex issues
• Understand and oversee customer score cards to ensure required thresholds are met by providing timely and quality data for Integration and process scores

Project Management - 5%

• Work with Automation & Integrations Lead on prioritization of Jira support tickets and projects detailed in Deadline Management Smartsheet
• Calculate and assign RICE scoring on potential automations
• Creates clear project management plans and documentation for any process changes and projects.

Continuous Innovation and Skills Development

Continuous learning by self-training and increasing the digital analytics IQ enhancements for the organization in the following areas:

• Automation (UiPath, Power Automate)
• Process Mining
• Project management
• Change management
• SQL & Data Management
• Process Standardization
• Process Mining

What You Need To Be Successful In This Role:

• University or Community College education in Tech relevant major
• 1 year in SQL Development and working in Test and Production SQL Server
• RPA, UiPath, PowerAutomate Certifications considered highly valuable
• Experience with various programming languages and technologies including VB.NET, C#, Synergize, UiPath, Power Automate, Postman & Swagger
• Experience in Transportation or Supply chain is strong asset
• Project Management certifications may be an asset

Required Skills:

• Strong interpersonal and learning skills
• Able to be resourceful and seek out answers via learning forums and Google
• Highly developed written and verbal communication skills, with the potential interest to prepare and deliver presentations
• Manages expectations and uses conflict resolution to ensure a mutually beneficial outcome for all stakeholders wherever possible
• Ability to apply critical thinking and problem solving
• Ability to translate client requirements or Use cases to actual working solutions
• Strong attention to detail
• Time management skills: ability to prioritize and comfortable in handling competing priorities
• Able to collaborate with a variety of stakeholders and work effectively with multiple departments, while also working independently at times to solve problems with ambiguous solutions
• Ability to influence various decision-making groups to form a consensus on direction
• Strong analytical skills and the ability to create detailed and accurate reports and metrics
• High level of accountability due to the nature of financial and operational analysis which is required for this role
• Resilient and able to manage change and measure performance of changes
• Proactive attitude, takes initiative to prevent issues, and has a bias towards action
• Well-organized, enthusiastic, professional and a positive team member
• A continuous improvement-focus on work

How to Apply:

If you are looking to join a premier transportation company, and become an integral part of results oriented team who constantly challenge themselves to Go The Distance for our customers and for each other, the role of Automation Solutions Developer may be right for you.

No phone calls, please. We thank all applicants; however, only those selected for an interview will be contacted. By submitting your resume, you consent Challenger Motor Freight Inc. to share this information within its divisions in order to identify other employment opportunities that you may be suitable for.