Specialist, Customer Diligence Centre (Bilingual) at FCC / FAC

Closing Date (MM/DD/YYYY)

11/18/2025

Worker Type

Permanent

Language(s) Required

Bilingual (English and French)

Term Duration (in Months)

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$92,310 - $124,890

Financial Crime Prevention And Research Expertise Needed

Support fraud investigations and conduct due diligence activities on complex cases to identify and mitigate risk.

You’ll champion the advancement of FCC’s financial crime program by managing and responding to ad-hoc requests from various business units, sharing expertise and raising financial crime awareness.

What You’ll Do

• Conduct enhanced due diligence activities, including gathering, analyzing and summarizing information for investigations
• Maintain clear, concise and well-documented records of findings, recommendations and rationale for risk decisions
• Act as a key resource in the Customer Diligence Centre, assisting with development and maintenance of policies, procedures and support material
• Conduct criteria-based customer risk decisions
  
  
  

What We’re Looking For

• Analytical thinker capable of evaluating complex cases
• Confident communicator comfortable addressing a variety of stakeholders
• Strong attention to detail
• Relationship builder able to collaborate with other divisions
  
  
  

What You’ll Need

• A bachelor’s degree in business, commerce or administration and at least five years of related experience (or an equivalent combination of education and experience)
• Extensive knowledge of anti-money laundering/anti-terrorist financing (AML/ATF), anti-fraud and Know Your Client (KYC) procedures
• Strong knowledge of FCC’s lending policies, procedures and loan products
• Certified Anti-Money Laundering Specialist and/or Certified Fraud Examiner designations are an asset
• Intermediate proficiency in both official languages (English and French)
  
  
  

You belong here

At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

We encourage qualified applicants to apply, including members of these four employment equity groups:

• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women
  
  
  

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: [email protected]. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.