Benefits Coordinator at Kruger Inc.

Position Overview

The incumbent will support the Total Compensation department in carrying out various administrative and analytical tasks primarily related to the management of employee and retiree benefits.

The Benefits Coordinator reports to the Manager, Benefits and plays a key role in data interpretation, report production, and process optimization related to benefits plans.

Responsibilities

• Prepare and/or verify life insurance claims (communicate with the family and insurer, code systems, send necessary documents to service providers, notify payroll, etc.).
• Prepare and/or verify retirement requests (code systems, confirm employee insurance coverage, prepare necessary documents related to taxable benefits and source deductions, etc.).
• File documents daily and coordinate annual archiving.
• Prepare eligibility lists for certain benefits programs.
• Update and analyze various financial data related to pension plans.
• Prepare and/or verify monthly update files for taxable benefits and source deductions for retirees to be sent to the custodian.
• Prepare monthly billing for group insurance across various programs and providers, ensuring consistency of amounts.
• Coordinate mass mailings with external providers.
  
  

Act as coordinator for retirement committees:

• Prepare materials.
• Draft meeting minutes.
• Coordinate and participate in meetings.
• Communicate with committee members.
• Prepare semi-annual activity reports.
• Follow-up on action items.
• Draft correspondence.
• Prepare purchase orders and follow-up on invoices to be paid
• Act as a resource person for managing the department’s email inbox and incoming calls from employees, retirees, beneficiaries, and business partners.
• Support and actively participate in follow-ups on various projects/tasks, providing critical analysis of indicators and results.
• Sort and distribute mail within the department.
• Perform other tasks as needed.
  
  

Academic Qualifications

College or university diploma (in administration, accounting, human resources, or a related field with an analytical component).

Experience

• Two (2) to three (3) years of relevant experience.
• Strong computer skills (Word, Excel, PowerPoint, and Outlook).
• Proficiency in Excel, including pivot tables, advanced formulas, and data analysis.
  
  

Skills And Abilities

• Strong ability to work independently.
• Excellent analytical skills to interpret complex financial and administrative data.
• Ability to identify discrepancies, propose improvements, and ensure process compliance.
• Organized and reliable, detail-oriented, and thorough.
• Problem-solving skills and sound decision-making abilities.
• Team player, able to manage priorities.
• Strong verbal and written communication skills, customer service-oriented, and good interpersonal skills.
  
  

LANGUAGES

• Bilingual, both oral and written (English and French).
  
  

Knowledge of English is required for this specific position as Kruger deals with partners across North America and the successful candidate will be required to communicate frequently with them. Kruger has taken all reasonable steps to avoid imposing English language requirements, including assessing the actual language needs associated with the duties to be performed, ensuring that the language skills already required of other employees were insufficient for the performance of those duties, and limiting as much as possible the number of positions with duties requiring English language skills.