Customer Training Professional at Reynolds and Reynolds

As a Customer Training Professional you will guide our customers through the implementation process via phone, webcam, and internet on the software solutions that have made us the best in the industry.

Primary Responsibilities:

• Perform necessary preparation, setups, and schedule training with customer’s employees as required
• Training is delivered remotely via WebEx or phone
• Identify the customer’s business needs and configure our solutions to meet those needs
• Communicate with other internal groups to resolve problems and close issues
• Monitor individual workload and prioritize responsibilities
• Train/share knowledge with team members
• Use of time for learning, growth, and development

Working Conditions:

• Prolonged periods of sitting and working on a computer is a requirement of the job – 50-60% of the time