PROGRAM COORDINATOR - HYBRID at McMaster University

Regular/Temporary Regular

Job Title PROGRAM COORDINATOR - HYBRID Job ID 72872

Location
HSC- Central Campus

Open Date 11/12/2025

Job Type Limited Term (>12 months)

Close Date 11/20/2025

Employee Group Unifor Unit 1, Staff Favorite Job

Department Rehab Sciences

Salary Grade/Band Grade 7

Salary Range $25.70 - $39.89 (hourly)

Contract Duration 21.4 Months

Hours per Week 35

Posting Details

Schedule Monday - Friday 8:30 - 4:30
Education Level 2 Year Community College diploma in Office Adminstration or related field
Career Level Requires 4 years of relevant experience
Anticipated Start Date January 5, 2026

Job Description

JD/TJD #

JD00692

Pay Grade:

7

Title:

Program Coordinator

Unit/Project Description:

For Department use only.

This position will be located in the School of Rehabilitation Science, primarily supporting the Master of Science (Physiotherapy) Program. The School requires a Program Coordinator to provide wide-ranging administrative support to the academic delivery of the MSc Physiotherapy (PT) Program, while also contributing to broader School-level coordination activities across other programs and initiatives as needed.

Reporting to the Program Manager and accountable to the Assistant Dean, the Program Coordinator will work closely with the PT Program Administrative Team, Unit Leads, Course Coordinators, and Sessional Faculty to support the day-to-day delivery of the academic components of the PT Program. The Coordinator also interacts regularly with Physiotherapy students, the School of Graduate Studies, and other members of the SRS administrative team, contributing to School-wide operations beyond the PT Program when required.

Job Summary:

Responsible for developing, planning, and maintaining the efficient operation of a division and its related programs, and coordinating all aspects of the program including curriculum administration, implementation, promotion, recruitment, resource, and financial management. Implements and maintains the efficient administrative operations at a designated site under the direction of senior staff.

Purpose and Key Functions:

• Collect, analyze, assess, and summarize information relevant to the decision making process and develop recommendations for final approval and implementation.
• Participate in the development, evaluation, and review of academic and scholarly programs and resources.
• Organize, coordinate, and assist with educational programs and events such as retreats, education days and other capacity building programs.
• Communicate and work collaboratively with various internal and external organizations and departments.
• Coordinate the calendar of supervisor and others and resolve scheduling conflicts.
• Develop the program budget for review and approval.
• Implement and maintain the program budget and expense reports. Create financial projections and make adjustments to the program budget throughout the fiscal year.
• Ensure that financial accounts and reports are completed and managed competently and efficiently.
• Exercise appropriate controls, monitor, and reconcile accounts.
• Facilitate meetings with various individuals including, but not limited to, program stakeholders and groups.
• Write a variety of documents including, but not limited to, reports, correspondence and minutes.
• Use a dictaphone to transcribe correspondence and other documents.
• Provide faculty and staff information regarding program policies and information about program requirements.
• Provide work procedure advice and guidance to staff.
• Review current academic calendar, and recommend and prepare curriculum revisions and clinical training schedules.
• Plan and coordinate a variety of departmental activities and events.
• Gather and compile information required for a variety of documents and reports.
• Complete research ethics board applications and other related proposals for review by senior staff.
• Update and maintain records and databases.
• Act as a liaison between the department and various stakeholders with regards to facility operations.
• Train and mentor support staff and act as first point of contact with regard to issues related to administrative staff.
• Ensure adherence to health and safety requirements and maintain the training database for staff
• Ensure timely and efficient processing of attendance sheets and payroll for temporary, casual and continuing staff
• Provide efficient facility management the administrative support structure at the designated hospital site.
• Provides front line service to faculty and staff, and in consultation with senior staff, sets standards for the quality of department services.
• Provide information to individuals with inquiries surrounding human resources matters including, but not limited to, collective agreements, hiring procedures, benefits, vacation, sick time, and payroll processes.

Supervision:

Provide lead hand supervision and is responsible for the quality and quantity of work of others.

Provide orientation and show procedures to others.

Requirements:

2 year Community College diploma in Office Administration or related field.

Requires 4 years of relevant experience.

Assets:

For Department use only.

• Oversee the entire admissions process, ensuring a smooth and efficient experience for applicants from initial inquiry to final decision.

• Organize and lead webinars, information sessions, and recruitment fairs to attract and inform prospective students about our programs.

• Handle a high volume of applications, ensuring timely and accurate processing of all materials.

Evaluate applications against established eligibility criteria and provide recommendations to the admissions committee for final decisions.

• Working closely with the Chair, Admissions to oversee and administer the entire admissions process for incoming applicants

• Participate in Program Evaluation planning and administration

• Oversight of the MSc(PT) Program’s Social Media and website pages

• Tracking of the MSc(PT) Program Budget and administration of student scholarships in close collaboration with the Assistant Dean

• Organizing Avenue to Learn Course Shells and content for current and incoming students

• Comfortable presenting information to small and large groups of individuals, including students, faculty, external stakeholders in person as well as using virtual platforms

• Collaborating with student representatives on a variety of initiatives

• Supporting multiple MSc(PT) Program Committees through detailed minute taking, establishing meetings, tracking action items

Additional Information:

• Proficiency in Microsoft platforms (Outlook, Word, Excel, and PowerPoint and Teams), Avenue to Learn (A2L), ZOOM / WebEx is necessary.

• Experience in Mosaic (Campus Solutions & Finance),MedSIS, HSPNet, LimeSurvey, Camtasia and website platforms (e.g. WordPress and Sitefinity) are preferred.

• The ability to act with minimal supervision and adapt to change is required;

• Demonstrated commitment to excellence in the quality of work produced

• Ability to take initiative in an effort to organize, coordinate and problem solve multiple tasks work activities;

• Excellent attention to detail, organization and time management skills;

• Work well in a team environment

• Demonstrate excellent verbal and written communication

• Interact professionally with a wide range of people both inside and outside the university on sensitive and confidential issues.

• Some overtime/time outside of typical hours may be required

• Ability to work from home as well as on campus (IAHS Building) weekly.

• The successful applicant will have experience working in the university environment within a clinical graduate program level. Candidate must be able to multi-task in a fast-paced environment, effectively prioritizing activities and managing stress with a high degree of maturity and professionalism.

• Ability to learn new management systems and support others on the use of these systems proficiently

How To Apply

To apply for this job, please submit your application online.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

• Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
• Faculty of Health Sciences HR Office at ext. 22207, or
• School of Graduate Studies at ext. 23679

to communicate accommodation needs.

Hybrid Work Language

To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.

Interview Experience

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