COACH, SPECIALIST SERVICES COMMITTEE PHYSICIAN QUALITY IMPROVEMENT at Northern Health

Position Summary

Are you interested in an opportunity to grow professionally within a positive and progressive culture? Northern Health is seeking a Coach, for the Specialist Services Committee Physician Quality Improvement team.

The Physician Quality Improvement Coach (PQI Coach), funded by the Specialist Services Committee (SSC) is responsible for providing foundational support to achieve Coordinated and Accessible Services and the Institute for Healthcare Improvement Modified Triple Aim (improve the health of the population, enhance patient and provider experience, reduce/maintain costs) by supporting physicians in quality improvement activities. The PQI Coach will provide ‘at the elbow’ support and training for hospital-based quality improvement, coordinate regular time/space to review data with physicians, and support physicians and teams to trial improvements in their hospital setting.

Starting salary will be approximately from $88,990 to $111,237 and will be based on education, training, experience, and salaries of similar positions.

University Hospital of Northern BC (UHNBC) is the largest Acute Care facility within the Northern Health region, and a hub for specialized health services. It’s also a teaching hospital:

• Provides undergraduate physician training through the Northern Medical Program, run by the University of British Columbia and University of Northern British Columbia.
• Hosts residents in UBC’s Family Practice Residency Program
• Is a key clinical education site for nursing and many health sciences students at UNBC, the College of New Caledonia, BCIT and other institutions.

UHNBC has benefited from nearly $100 million in expansions, renovations and new equipment since 2001:

• Patient care addition with an expanded emergency room and updated ICU
• State-of-the-art maternal-child care centre (including a single room neonatal ICU)
• Facilities to accommodate undergraduate physician training
• MRI unit

UHNBC is also home to a cancer centre for Northern BC, featuring a wide range of cancer treatments including radiation therapy.
UHNBC is growing, with the new Acute Care Tower estimated to open in winter 2031. This major expansion will bring state-of-the-art care to Northern BC. By joining our team in Prince George now, you’ll position yourself to work in one of the most advanced acute care environments in the province.

Prince George Prince George is the centre of business, education, health and culture for northern British Columbia and services a rural population of about 300,000. The region’s economic growth and diversification strategies are creating outstanding opportunities for investors, employers and employees. Affordable housing, land prices and transportation costs, due to short and quick commutes; result in one of the lowest costs of living for a city of its size in the province. Additionally, wage rates fall above provincial averages, providing residents of Prince George with a high standard of living in one of BC’s most beautiful regions. The city itself is the 4th largest in British Columbia and has a population of approximately 82,300 local residents and a service centre for nearly 320,000. It is built on the confluence of the Fraser and Nechako rivers. Prince George is the home of the University of Northern British Columbia – Canada’s Green university. The warm, friendly, and diverse population attests to a strong and dynamic community spirit. Check out Prince George for more information on what this community has to offer.

What Northern Health has to offer you!

• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits.
• Four weeks vacation with one year of continuous service
• Financial Support for Moving Expenses is available for eligible positions
• Employee referral program
• Employer-paid training and leadership development opportunities
• Spectacular outdoor activities and the shortest commutes in BC
• “Loan Forgiveness Programs” are offered through the Federal and BC Government for eligible professions.

IMPORTANT NOTE:
As part of your application process, you will need to upload the following documentation:

• Registration number (if you are part of a regulated profession)
• Any supporting documents regarding education/qualifications for this position.

Examples may include:

• Program certificates or diplomas
• High school/college/university transcripts etc.
• It is also recommended to provide a cover letter and resume

Are you an International Applicant? Before applying for a job with Northern Health, please follow these steps on our Northern Health careers page

Qualifications

• Bachelor’s degree in Health or Public Administration, Commerce, or Business Administration, or a health related discipline.
• Five (5) to seven (7) years’ experience in health services research and/or quality improvement methods.
• Supervisory experience considered beneficial.
• Or an equivalent combination of education, training, and experience.

Skills and Abilities:

• Demonstrated ability in facilitating education and training.
• Excellent interpersonal skills.
• Demonstrated effectiveness in building a diverse range of relationships and partnerships with health professionals, physicians and community groups/programs/services.
• Ability to motivate and inspire concepts of learning within an organization.
• Demonstrated knowledge of quality improvement methodologies and an understanding of the health care system.
• Ability to access, analyze, interpret and present data, measurement and evaluation.
• Ability to understand unique professional differences and how to encourage professions to work together towards a common goal.
• Demonstrated ability to effectively navigate and negotiate complex social relationships and environments.
• Demonstrated ability to communicate effectively both verbally and in writing, including computer literacy, development of proposals/business cases and the ability to adapt/share evidence in a relevant manner.
• Ability to maintain professional competency with a customer-service lens.
• Ability to exercise diplomacy and tact in difficult situations and function under tight timelines.
• Ability to problem-solve and troubleshoot.
• Ability and willingness to travel, if required.

Who we are
Northern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation’s communities. We deliver hospital and community-based health care for a population of 300,000.
Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.
There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

Comments

Competition #:

05719845

Employee Type:

PERMANENT FULL TIME

Bargaining Unit:

NON-CONTRACT

Facility:

UNIV. HOSPITAL OF N. BC

Location:

Prince George, BC

Department:

NHR MED RES.-PQI SSC

Reports To:

DIRECTOR, PHYSICIAN QUALITY, SPECIALIST SERVICES A

Close Date:

NOVEMBER 22, 2025

• All postings with a closing date specified close at 11:59 pm PT