Credit and Collections Analyst at MNP Executive Search & Professional Recruitment

About The Company

Founded in 2006 in Vancouver and now headquartered in Surrey, BC, Kuzco Lighting is a collective of design-forward lighting brands that specializes in advanced LED technology. Kuzco’s product line includes indoor, outdoor & architectural lighting products. The Kuzco Group includes brands such as Kuzco, Alora, Alora Mood, Auroralight and Insight. This position involves collaboration with teams across multiple locations, including Surrey, British Columbia; Las Vegas, Nevada; Dallas, Texas; Greenville, South Carolina; Carlsbad, California and Rio Rancho, New Mexico.

Kuzco Lighting is recognized for its commitment to innovation, quality, and customer service, with accolades including Canada’s Top Growing Companies (2019, 2020, 2022), Red Dot Design Awards (2020, 2021), and LIT Design Awards.

This role will initially support Insight Lighting, a U.S.-based manufacturer with nearly 30 years of experience in high-performance architectural lighting. Insight’s portfolio includes solutions for coves, ceilings, walls, façades, and other architectural features. Known for its extensive range of white and color-changing LED platforms and custom optics, Insight Lighting is a trusted partner to architects, designers, and lighting professionals worldwide.

About The Role

This position reports directly to the Vice President of Finance at Insight Lighting and will initially support the Insight Lighting team in New Mexico while working from Canada. The successful candidate will be based at the Surrey office, with future opportunities to collaborate with other Kuzco Group entities. Day-to-day, the Surrey-based Controller will provide supervision and mentorship as needed.

The role is primarily focused on collections (approximately 60%), with additional responsibilities in credit management, statement reconciliation, and resolving account discrepancies, particularly those related to e-commerce platforms. Over time, the position will expand to include customer account analysis, claim submissions, and contribute to FP&A activities.

Key Responsibilities

• Post payments to our US and Canadian customers as assigned.
• Process credit card payments and enforce collection of administrative charges.
• Make weekly AR collection and follow up calls.
• Monitor customers’ credit limit in ERP system below approved AR insurance limit.
• Alert past due accounts for hold orders and send timely payment reminders.
• Submit invoices and statement copies to customers and assist in monthly AR reconciliation.
• Coordinate back-up for invoicing when required with Sales reps and Customers.
• Utilizes accounting software tools to maintain visibility and status of customer account balances.
• Responsible for monitoring returns / RMAs from customers and creating the associated credit memos.
• Reviews past due invoices and makes a high-volume of collection contacts via phone, e-mail, or customer portals.
• Works with the customer to determine root cause of dispute for unpaid or short-paid invoices. Identifies and documents detailed reason and recommends corrective action to resolve current and future disputes.
• Performs customer account reconciliations, including research of unapplied cash, credits and unearned discounts. Recommends actions for resolution and avoidance of future reconciling issues.
• Evaluates collectability of unearned cash discounts, finance charges, small dollar invoices, etc. and performs write-offs of uncollectable amounts within their level of authority.
• Obtains appropriate credit information for approving credit limit.
• Other duties as assigned.
  
  

Skills And Qualifications

• 3 years of experience with accounts receivable, with exposure to accounting and finance.
• 3 years of credit and collection experience in a high-volume environment.
• Knowledge of computer system applications: Microsoft Office (Outlook, Excel, Teams, and Word), powerBI, XERO Accounting experience and ERP Platforms.
• Demonstrated ability to work effectively in a remote or hybrid environment using digital collaboration tools and cloud-based systems.
• Intermediate to high level of Excel knowledge preferred including pivot tables, vlookups, etc.
• Strong written, oral communication and interpersonal skills with a positive disposition.
• Reliable with strong organizational skills and solution-oriented philosophy.
• Ability to work independently as well as in a team environment.
• Strong attention to detail with a passion for accuracy.
• Ability to prioritize tasks and demonstrate a willingness to accept new challenges.
• Ability to work with all levels of management to accomplish goals and objectives.
• Must be able to commute to the Surrey office as required.
  
  

We’re looking for someone who communicates clearly and professionally, as they’ll be working closely with teams across different regions.

The accounting team at Kuzco doesn’t just crunch numbers - they work collaboratively to bring impact and purpose to business decisions. You’ll be part of a team that values learning and professional growth, where communication, ideas, and innovation are encouraged to improve processes and efficiency.

This role works alongside other departments at their Surrey location, including Customer Service, Operations, IT, and Engineering. As part of a close-knit team at the Surrey office, you can expect to participate in office lunches, contests, and ping-pong tournaments.

Kuzco values work–life integration, offering an easy-going management style and a hybrid work arrangement for employees who can perform their roles effectively from home. You’ll also receive comprehensive benefits and an RRSP matching plan that scales significantly with years of service – rewarding your loyalty of committing to a long-term career with Kuzco Lighting.

Please submit your application through MNP’s official process and avoid making speculative approaches to Kuzco Lighting or its staff members, as such approaches will not support your application.