Bilingual New Business Representative at Securian Canada

Department: Underwriting

Location: Waterloo, ON

Description

What we do every day to be our very best

Every day at Securian Canada means a day spent helping Canadians and their families build secure tomorrows. We’re agile and innovative, and we aren't afraid to challenge and create, or bring diverse perspectives to our work.

Who We Need

The Bilingual New Business Representative will be accountable for handling the data entry processing of applications for our group creditor products and handling of calls from customers, applicants, branch representatives as part of the new application process. Tasks will be completed following general instruction and in adherence with defined internal policies and procedures.

This role will require the ability to work at a rapid pace and have excellent typing skills.

What You Will Do

• Data entry of insurance applications
• Answer incoming calls from customers, bank representatives etc.
• Outbound calls to customers to book tele-underwriting interviews
• Take ownership of these calls to ensure accurate and helpful information is communicated with exceptional customer service
• Placing paramedical orders with vendors, indexing results to underwriting work management system
• Stats tracking and reporting
• Process departmental return mail
• Other administration work as required
  

What You Will Bring

• Bilingualism is needed for the role (French and English)
• 1 - 2 years in administration, customer service, underwriting or in any relevant fields
• Post secondary education is preferred
• Strong communication skills
• Excellent keyboarding skills and knowledge of PC (Windows, Microsoft Office)
• Flexible and adaptable to variances in workflow
• Enthusiastic, innovative
• Solid organizational skills with the ability to prioritize
• Ability to work in a team environment
• Good problem-solving skills
• General knowledge of medical terminology is an asset
• Prior office/telephone work experience is an asset
  
  

Why join?

When you’re a part of Securian Canada, you’re a member of an agile and innovative, high-performing, bright-thinking, make-things-happen culture – so that together, we can discover the art of possible.

At our company, we see your potential on day one and challenge you to grow your unique strengths as you create a career filled with opportunity, collaboration, and purpose.

You’ll also be part of a team that’s committed to diversity, equity, and inclusion, and who values diverse perspectives, so that you can be the person you want to be – both in, and outside, work.

Securian Canada offers a competitive total rewards program with a variety of perks and benefits, including:

• Flexible work arrangements with monthly financial allocations to support your work-life balance;
• Generous starting paid vacation time, plus additional vacation days for every year of service;
• Paid volunteer day so you can dedicate time to a cause you are passionate about;
• Paid personal and wellness days to support your total wellbeing;
• Educational assistance of up to $3,500 a year (with approval from your manager);
• Flexible health and wellness account (in addition to comprehensive drug and dental coverage) to help pay for a wide range of wellbeing services that are meaningful to you;
• Up to 14% of combined contributions to the RRSP matching program;
• Family-friendly maternity/parental leave and,
• Many more benefits, perks and programs.
  
  

If you have at least 70% of the qualifications we're looking for, want to work in a fast-growing, leading and progressive company, and feel driven to help Canadians and their families build secure futures – we want to hear from you!

Take the first step in building your future with Securian Canada. Apply now.

Securian Canada is committed to providing a barrier-free work environment and equal access to employment for all qualified applicants. As such, upon request, Securian Canada will work with applicants that require reasonable accommodations during the recruitment process. Please contact [email protected] for accommodation requests. All information shared during any accommodation request process will be stored and used only in a manner that is consistent with applicable laws and Securian Canada/Canadian Premier Life Insurance Company policies.